Credit Controller
6 days ago
Credit Controller Job Description
Vox Telecommunications is seeking a skilled Credit Controller to join our team. As a Credit Controller, you will be responsible for maintaining a caring, efficient, knowledgeable, and effective interface with customers at all times, resolving customer queries, and maximizing cash collection across the board within credit terms to minimize disconnections.
Key Responsibilities:
- Manage overdue accounts, reduce the company's risk, and minimize losses.
- Perform daily management of debts and collections, and follow up on outstanding debt systematically and promptly.
- Reconcile debtor accounts, rectify previously mishandled accounts, and convert cash-paying accounts to debit orders to improve cash flow.
- Attend to customer queries, both internal and external, providing accurate advice on billing queries.
- Submit credit requests to the Collections/Credit Control Manager for approval.
- Report to management on outstanding issues and inform them early of potential debtors' problems.
Requirements:
- Grade 12
- Strong credit control experience
- Preferably 2 years' experience in debtors and the telecommunication industry, preferably in a customer-centric environment
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