Credit Risk Control Officer Coastal

2 months ago


Cape Town, South Africa Nedbank Full time

**Job Classification**

**Requisition 135903** - Melissa Cloete**Cluster**:

- Nedbank Wealth Cluster - Wealth Management SA Division - Credit Risk Business unit.**Closing Date** - 01 October 2024- Job Family- Administration, Operations and Facilities
- Career Stream- Administration, Transactional Processing and Production- Leadership Pipeline- Manage Self: Technical- FAIS Affected**Job Purpose**Key Deliverables**
- Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts.- Implementing the collections strategies by effectively communicating with clients/bankers and negotiate repayment plans across all client portfolio of accounts and escalating too legal when necessary.**Responsibilities**:

- Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
- Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
- Implement sound credit risk management by providing advice on specialized credit risk matters to CRM’s and Credit managers
- Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
- Provide feedback daily/weekly/ monthly
- Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
- Build strong relationships with CRM’s and Credit manager’s by providing upskilling advice on credit processes, policies, and documentation.
- Sharing knowledge with all stakeholders.
- Manage own efficiency by drafting and implementing team's strategies.
- Enhance processes by constantly seeking innovative improvements to the credit systems.
- Adapt to changes in Legislation by enforcing the compliance to the changes.
- Address issues raised in culture surveys by participating in the development and implementation of action plans.
- Create a client service culture through various required interventions.
- Support and encourage staff to participate and support corporate responsibility initiative.
- Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate
- Preferred Qualification- Successfully completed NQF Level 6 of Higher in a Finance or Credit-related field
- Minimum Experience Level- Minimum 1years' experience in a Credit role in a Banking environment
- Minimum 2 years' experience collecting Arrears or Excess accounts.

**Technical / Professional Knowledge**
- Administrative procedures and systems
- Banking procedures
- Business terms and definitions
- Business writing
- Cluster specific operations
- Data analysis
- Governance, Risk and Controls
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Behavioural Competencies- Adaptability
- Communication
- Collaborating
- Customer Focus
- Decision Making
- Managing Work
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_



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