Coastal Cctv Product Specialist

3 months ago

Cape Town, South Africa Fidelity Services Group Full time

**Job Specification - Coastal CCTV Product Specialist**

**Description**

The CCTV division within the Product division requires a **Coastal CCTV Product Specialist** to take ownership of the CCTV strategy in the Cape Town region as set out by the business.

**Reporting**

The Coastal CCTV Product Specialist will report to the National CCTV Technical Manager.

**Qualifications and Attributes**

Compulsory:

- Minimum of 5 years' experience in a similar role.
- PC literate.
- Must have a well-defined fault-finding ability.
- Must have strong presentation and training skills.
- Must be punctual and have good time-management skills.
- Must be able to work independently and be self-motivated.
- Must be able to work under pressure.
- Sound knowledge of networking and CCTV technologies.
- Must be able to work as part of a team.
- Must have a strong sense for attention-to-detail.
- Working knowledge of routers and port forwarding.
- Basic electronic knowledge N1 or equivalent.
- Sound knowledge of electronic testing equipment.
- Basic handyman skills.

Beneficial:

- Sales experience.
- Knowledge of Hikvision, Dahua, analytics and LPR.
- Basic platform knowledge (Syntell, DSS, Milestone, Deep Alert/iTrack).
- Basic knowledge of alarm equipment.
- Meeting with stakeholders within the business and communities regarding CCTV solutions.
- Specifying the best CCTV solutions for the customer(s) and business.
- Installing and maintaining Fidelity ADT community and customer-based CCTV installations.
- Problem solving and linkups for CCTV systems to our CCTV monitoring centre.
- Remote configuration and team viewer support.
- Keep an inventory of spares available.
- Be able to test, analyze and do fault finding on CCTV systems.
- Will be required to be on standby for the Control room for system maintenance.
- Provide daily, weekly and monthly reports to management.
- Manage uptime and maintenance of CCTV installations.
- Liase with the business and communities on the rollout of new products and projects.
- Be required to put together solutions and systems to improve uptime of systems and services.

**Key Performance Indicators**
- Account for online status of all Cape Town sites.
- Drive adoption on CCTV offsite monitoring.
- Sales and technical support with the product, solutions and training.
- Innovation and development of new opportunities.

**_
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._

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