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Relocate to Cape Town German Speaking Customer
7 days ago
**Relocate to Cape Town German Speaking Customer Service Advisor**
Our Client is a captive contact centre providing seamless 24/7 customer support services in multiple languages. Over the years, they have diversified into providing 24/7 multilingual contact centre solutions to global names in aviation, telecommunication, retail and finance.
**Job type**: Onsite | Full-time
**Salary**:R18 269 + Benefits
**Requirements**:
- Fluent in German (B2 - C2)Flexibility to work shiftsPrevious customer service experience preferred
**Responsibilities**-
Create customer confidence and develop the appropriate solutions to increase customer satisfactionActively support the improvement of our customer serviceProcessing and taking ownership of all incoming and outgoing contacts in a multimedia environmentProcessing pertinent information into relevant databasesHandling and taking full responsibility for customer-related queriesMake outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchases, etc.Performing extra tasks given by managers / shift supervisors as required
**We are looking forward to hearing from you**
—
- **Black Pen Recruitment** is a global recruitment agency that targets European, African and American Markets with headquarters based in
**Malta** and
**Cape Town**.
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