Ib Intelligent Automation Analyst

2 weeks ago


Midrand, South Africa Vodafone Full time

**Role purpose**:
Upskill identified Vodacom International Business market analysts
Work closely with teams in the identification of business requirements, functional design, process design
Unlock wholistic Digital Transformation framework and strategy in the International Business markets.
Analyses business processes, identify potential automation opportunities, and propose a Plan of Intelligent Automation strategy.
Identify and unlock opportunities to re-use and scale automation processes across all the Vodacom African markets
Providing the solution proposal by checking the scalability of the Intelligent Automation architecture.
Ensure standard for Analysis and documentation is maintained.
Assist market squads by providing insights for business benefits
Unlock and execute on Group process re-useability strategy
Execute on best practices, routines and innovative solutions to improve levels of digitisation and quality of output

**Your responsibilities will include**:
Promote a service mentality and develop strong relationships with finance, consumer, business and technology areas
Support alignment of activities and objectives across the Vodacom Digital Process Re-Engineering team.
Unlock group process re-useability strategy
Ensure that IB market resources are coordinated in BA documentation standards
Ensure constant knowledge of Artificial Intelligence industry in relation to process automation is maintained
Execute on strategy growth opportunities in the Intelligent Automation space
Guide IB market BA’s in developing, configuring and optimizing automation processes from inception through to deployment
Assess processes, take measurements and interpret data
Develop best practices, routines and innovative solutions to improve customer experience, fast track revenue generation and capex/opex spend reduction
Perform risk assessments

**Technical / professional qualifications**:
Post Grad Degree in Commerce or Information Technology; Engineering degrees will be considered with demonstrated Business Analyst experience
Min 4 years of RPA hands on experience.
Strong working knowledge of concepts like Intelligent Automation
At least 5 to 7 end-to-end implementations.
Strong interpersonal and communication skills are required.
Ability to influence and get stakeholder buy-in
Analytical thinker with interpersonal skills

**Core competencies, knowledge, and experience**:
Basic know how of infrastructure topologies.
In-depth knowledge of business process modelling with exposure to business processes modelling.
Ability to run design-thinking workshop for process re
- engineering and process optimization.
Process development.
Ability to build business case for digitisation

Closing date for Applications**:9 June 2023**

The base location for this role is, **Vodacom Campus, Midrand**

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.



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