Key Accounts Statistical Analyst

2 weeks ago

Midrand, South Africa Centurion Careers Full time

To serve as the interface between the organisation and client representatives and to enhance and maintain client relations. Managing of client portfolios by ensuring expeditious communication and effective analytics.

2.1.1 Acquire a thorough understanding of key customer needs and requirements; adjust function
accordingly.
2.1.2 Respond to any reasonable requests from clients in an efficient, professional and prompt manner.
2.1.3 Build, develop and maintain strong and professional client relationships at all times.
2.1.4 Prepare detailed presentations, proposals, plans and statistics as and when required.
2.1.5 Analyse data and trends to compile comprehensive and visual statistics.
2.1.6 Expand relationships with clients by continuously proposing new solutions that meet their
objectives.

Online Intelligence and Reporting:
2.2.1 Capture all incidents (this includes court progresses, profiling of suspects, link analysis, etc.) on
the Online Intelligence system daily and inform the relevant clients as soon as possible.
2.2.2 Ensure that all relevant details are updated on the Online Intelligence system before month end
and reports are compiled.
2.2.3 Ensure that a minimum of 1500 entries are made on the Online Intelligence system weekly.
2.2.4 Ensure that spelling, grammar, and format of document is correct before sending the reports to
clients.
2.2.5 Compile the daily Comprehensive Report by using data on the Online Intelligence system and
send to clients before the end of the day. If sending the report before the end of the day is not
possible (due to investigators still busy on the scene) inform clients thereof and send the report
as soon as possible.
2.2.6 Anticipate changes and trends relevant to area of responsibility and communicate it to the clients
via monthly executive status / analysis reports.
2.2.7 Execute monthly executive status / analysis report by using data on the Online Intelligence system
and any other relevant data / information where required (as each client’s requirements differ).

3
2.2.8 Should be willing to submit reports on Saturdays and Sundays.
2.2.9 Capture old incidents onto the Online Intelligence system and ensure that all relevant detail is
included. Request additional information (including CAS number, SAPS number, photo’s,
suspects, etc.) from branches if needed.
2.2.10 Ensure that any additional reports required are executed on time as and when required

General and Teamwork:
2.4.1 Ensure all key account documentation is designed and implemented according to ISO 9001:2015
requirements.
2.4.2 Keep team and relevant superiors informed of events or conditions that could affect the team’s
ability to meet objectives.
2.4.3 Ensure that ethical and professional behaviour is maintained at all times.
2.4.4 Ensure that all conflict is addressed and resolved in a proficient manner.
2.4.5 Complete all reasonable instructions from superior in a timely manner.
2.4.6 Take initiative and stand in for other team members as and when required.

**Salary**: R10,000.00 - R15,000.00 per month

Ability to commute/relocate:

- Midrand, Gauteng: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- B.COM Graduate?

**Education**:

- Diploma (required)

License/Certification:

- Drivers License and Own transport? (required)

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