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Senior Payment Operations Consultant
3 weeks ago
**Requirements**:
- A relevant degree or diploma
- Minimum of 2 years experience in a Payment Operations / EFT environment preferable
- Strong reconciliation understanding and experience a must
- Strong planning, organization, co-ordination, and project management skills
- Payment Operations Product Suite: Electronic Funds Transfer (EFT), Money Transfer / Send Money (MT), CICO Cardless, Pay 2 ID, Value Added Services - Airtime, Data and Electricity VAS), Real Time Gross Settlement with SARB (RTGS), Real Time Clearing (RTC)
**Responsibilities**:
- Supervision and reconciliation of the accounts / products and department related functions
- Daily settlement and internal account reconciliations
- Investigation and resolution of customer disputes, and transaction exceptions
- Providing excellent customer service to bank customers, participant banks, associations, internal and external customers
- Ensuring the daily Suspense Account reconciliation and monitoring
- Understanding as to what constitutes a well-controlled payment function (limits, authorizations, purpose of integrity and security checks)
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