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Hotel Front Desk Assistant

1 month ago

Cape Town, South Africa StaffCentral Consulting Full time

**Job Duties/Responsibilities will include**:
Answer the phone at the front desk to respond to current and prospective guests’ needs.
Book reservations for individuals, families and groups as required.
Greet walk-in guests and guests with reservations when they arrive at the front desk.
Refer guests to local amenities and venues.
Communicate guests’ requests and complaints to the appropriate department.

Grade 12.
Bilingual a plus.
Excellent oral and written communication skills.
Friendly phone manner a must.
Willingness to work nights, weekends and holidays.
Willingness to maintain confidentiality.

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