Assistant Management Couple

5 days ago

Cape Town, South Africa ABC Worldwide Full time

**Brief Job description**

***

A newly launched Eco - Tourism operation situated on the Klein River Estuary 10km’s outside the

village of Stanford is looking to recruit a live - in Assistant management couple with at least two

years previous work experience in similar roles in Hospitality/Tourism. The successful couple should

be dedicated individuals willing to multi-task in a family friendly environment dealing with Local and

International Guests on a daily basis. The position will entail assisting the General Managers in the

successful operation of the property with a strong focus on providing an unforgettable experience

for our Guests.

**Key Responsibilities**
- She_
- Relief management of the hospitality operation in the absence of the General Managers.
- Assist in the management of the tourism operation & property.
- Front of House - meeting & greeting of Guests & Visitors.
- Dealing with the check-in and check-out procedures.
- Hosting guests.
- Providing a Concierge service.
- Maintaining standards set by senior management.
- Marketing in line with the company’s commercial strategy & sales objectives.
- General Administration.
- Conducting Housekeeping checks.
- Some Experience in F&B would be an advantage.
- Checking on Food presentation and standards in accordance with the head chef.
- Restaurant service management when on duty.
- Portion control.
- Assist with meal service.
- Assist with Bar service when required.
- Effective cost and wastage control.
- Operating of the Point - of - sale system. (Training to be provided)
- Assist with weekly & month - end stock takes.
- Food & Beverage issuing and invoicing.
- Assist in the ordering of supplies for Restaurant/Cafe?.
- Ensure that all add on items/activities are charged to Guest accounts.
- Assist in the planning of conferences and special events.
- Coordinate site visits for wedding parties.
- Agent site inspections on the property.
- Assist wedding planners & Coordinators.
- On the ground coordination of service providers.

**Skills**:

- Computer Literate.
- Excellent written & spoken English.
- Excellent communication skills.
- Motivated, Innovative & Goals driven.
- Work well in an established Team.
- Effective Time Management.
- A professional work ethic.

**Key Responsibilities**
- He: _
- Relief management of hospitality operations in the absence of the General Managers.
- Assist in the management of the tourism operation & property.
- Front of House - meeting & greeting of Guests & Visitors.
- Dealing with the check-in and check-out procedures.
- Hosting guests.
- Providing a Concierge service and assisting Guests with daily itineraries.
- Maintaining standards set by senior management.
- Ensure the highest standard of all nature-based activities with the Guest safety as priority.
- Dealing with guest requirements.
- Coordination of all guest activities including outsourced activities.
- Conducting Guided activities, including beach drives, interpretive Bird & Fynbos walks.
- Assist with camera trap monitoring project and sharing interesting birdlife/ wildlife data with the

Guests.
- Responsible for the Maintenance, cleanliness, and general upkeep of all activity equipment.
- Overseeing & supervision of staff.
- Staff Motivation.
- Maintaining a productive & happy work environment.
- Ensure all Standard Operation procedures are followed.
- Restaurant service management when on duty.
- Assist with meal service.
- Assist with Bar service when required.
- Operating of the Point - of - sale system. (Training to be provided)
- Assist with weekly & month - end stock takes.
- General upkeep of facilities.
- Assist with room checks.
- General hygiene management in all facilities.
- Reporting any maintenance issues to the Maintenance Foreman.
- Assist on the farm with Alien vegetation control.
- Assist farm foreman with seasonal vegetable garden.
- General Farm projects set out by the General Manager.
- Assist with group bookings for example conferences and special events.
- Site inspections on the property.
- Assist with site visits of service providers.
- Assist wedding planners & Coordinators.
- On the ground coordination of service providers.

**Skills**:

- FGASA Level 1 Qualification or similar with a particular interest in Bird life - knowledge of the Fynbos Biome will be advantageous.
- PrDP License.
- Basic Maintenance skills.
- Basic Vehicle Maintenance.
- First Aid Level 1.
- Computer Literate.
- Excellent written & spoken English.
- Motivated, Innovative & Driven.
- Work well in an established Team.
- A professional work ethic.

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