Customer Care Administrator
2 weeks ago
CLC is seeking a Customer Care Administrator to join our team.
Duties include but not limited to:
- Logging all complaints on internal system
- Investigation and resolution of complaints
- Writing professional complaint feedback reports for clients
- Providing feedback on root cause of complaints and making suggestions to mitigate future similar complaints (Performance Management, System improvement etc.)
Minimum requirements are:
- Grade 12 certificate or equivalent Level 4 qualification issued by SAQA
- Clear Criminal and ITC Record
- Bilingual (English and Afrikaans)
- Minimum 2 years’ experience in a Customer Care environment
- Exceptional Customer Care Skills
- Exceptional Business Writing Skills
- Attention to detail
- Sense of urgency and driven to meet deadlines
- Conflict Resolution Skills
**Salary**: R15,000.00 - R20,000.00 per month
**Salary**: R15,000.00 - R20,000.00 per month
Ability to commute/relocate:
- Centurion, Gauteng: Reliably commute or planning to relocate before starting work (required)
-
Customer Experience Ambassador
6 days ago
Centurion, South Africa Customer Loyalty Consultants Full timeCLC is recruiting for Customer Experience Ambassadors with excellent communication and customer care skills, to join our Inbound Emergency Assistance Call Centre Department.Purpose:To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling of inbound and outbound calls,...
-
Care Worker
4 weeks ago
Centurion, South Africa National Renal Care Full time**Job Ref #**: 00595 **Industry**: Pharmaceutical And Medical/Healthcare **Job Type**: Temp **Salary**: Market Related Description: National Renal Care has grown and evolved into the leading total kidney and disease management organisation in South Africa. NRC cares, not only for its patients but also for society and earth. National Renal Care seeks to...
-
Customer Experience Ambassador
6 days ago
Centurion, South Africa Customer Loyalty Consultants Full timeMinimum Requirements:- Grade 12 certificate or equivalent Level 4 qualification issued by SAQA.- Clear Criminal Record.- Computer Literacy MS Office: Word, Excel, Outlook, PowerPoint.- Minimum of 2 years experience in the call centre/customer care environment.- Experience in an...
-
Customer Experience Ambassador
7 days ago
Centurion, South Africa Customer Loyalty Consultants Full timeMinimum Requirements: - Grade 12 certificate or equivalent Level 4 qualification issued by SAQA.- Clear Criminal Record.- Computer Literacy MS Office: Word, Excel, Outlook, PowerPoint.- Minimum of 2 years experience in the call centre/customer care environment.- Experience in...
-
Customer Experience Ambassador
7 days ago
Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time**Gauteng**, Centurion** CLC is recruiting for Customer Experience Ambassadors with excellent communication and customer care skills, to join our Inbound Emergency Assistance Call Centre Department. **Purpose**: To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling...
-
Debtors Officer Ii
4 weeks ago
Centurion, South Africa Ampath Trust Full timeAdvert Reference: P6274 Debtors Officer II - Customer Care - Centurion Job Title: Debtors Officer II - Customer Care - Centurion Job Grade: Grade 12 Closing Date: 2023/05/22 Position Available From: 2023-05-15 Area: Centurion Actual Place Of Work: Centurion Position Type: Full-Time Weekly Hours: 40 Time Conditions: 5 day Work Week (South...
-
Client Care Administrator/ Portfolio Manager
4 weeks ago
Centurion, South Africa Edustaff Full time**Client Care Administrator / Portfolio Manager** Centurion East and Cape Town Office Hours: Monday to Friday, 8:00 am to 4:30 pm R15,000 - R18,000 depending on experience **Overview**: Our client, a leading tutoring company, is seeking a dedicated individual to join their team as a Customer Care Administrator, also known as a Portfolio Manager. This role...
-
Head of Customer Care
1 week ago
Centurion, South Africa Edge Executives Full timeResponsibilities:Logistics Management:Oversee the entire transportation supply chain, including inbound and outbound logistics.Collaborate with manufacturing organizations, transportation companies, and logistics providers.Manage business relationships with suppliers and choose new partners.Develop short-to-medium range plans for the logistics department...
-
Head of Customer Care
1 week ago
Centurion, South Africa Edge Executives Full timeResponsibilities: Logistics Management: Oversee the entire transportation supply chain, including inbound and outbound logistics. Collaborate with manufacturing organizations, transportation companies, and logistics providers. Manage business relationships with suppliers and choose new partners. Develop short-to-medium range plans for the logistics...
-
Head of Customer Care
1 week ago
Centurion, South Africa Adzuna ZA B C2 Full timeResponsibilities:Logistics Management:Oversee the entire transportation supply chain, including inbound and outbound logistics.Collaborate with manufacturing organizations, transportation companies, and logistics providers.Manage business relationships with suppliers and choose new partners.Develop short-to-medium range plans for the logistics department...
-
Customer Experience Centre Manager
7 days ago
Centurion, South Africa Customer Loyalty Consultants Full timeCLC is currently recruiting for a Customer Experience Centre Manager.The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance services such as Roadside Assistance, Household Assistance, Medical Assistance, and other related services. Ensuring the smooth...
-
Customer Experience Centre Manager
1 week ago
Centurion, South Africa Customer Loyalty Consultants Full timeMinimum Requirements:Grade 12 certificate or equivalent Level 4 qualification issued by SAQABusiness Administration / Management / Communication / Operations Management DegreeClear Criminal and ITC RecordsComputer Literacy MS Office: Word, Excel, Outlook, PowerPoint & other short-term softwareMinimum 10 Years Call Centre Management ExperienceBackground in...
-
Customer Experience Centre Manager
1 week ago
Centurion, South Africa Customer Loyalty Consultants Full timeMinimum Requirements: Grade 12 certificate or equivalent Level 4 qualification issued by SAQA Business Administration / Management / Communication / Operations Management Degree Clear Criminal and ITC Records Computer Literacy MS Office: Word, Excel, Outlook, PowerPoint & other short-term software Minimum 10 Years Call Centre Management Experience...
-
Debtors Officer Ii
4 weeks ago
Centurion, South Africa Ampath Trust Full timeAdvert Reference: P8018 Debtors Officer II - Customer Care - Centurion Job Title: Debtors Officer II - Customer Care - Centurion Closing Date: 2023/12/06 Position Available From: 2023-11-29 Area: Centurion Actual Place Of Work: Centurion Position Type: Full-Time Weekly Hours: 40 Time Conditions: 5 day Work Week (South Africa) Purpose of...
-
Wound Care Assistant
4 weeks ago
Centurion, South Africa The Recruitment People Full timeGauteng _ - , Centurion _ - R 200000 - R 360000 Annually Cost To Company _ - Wound Care Assistant in Midstream Centurion _ - Responsibilities: _ - _Management of non complex wound care _ - _Setting up of sterile trays and assisting in room procedures _ - _Greeting patients and family in a warm and approachable manner and ensuring all paperwork is completed...
-
Product Specialist
5 days ago
Centurion, South Africa Dante Personnel Full timeGauteng, Centurion **Product Specialist - Pump System (Customer Care) - Centurion** **_R40 000 - R45 000 Negotiable_** **Our Client in the Pump Systems Industry have a position available for a Product Specialist who will be working alongside a team off Design Engineers, oversees development to ensure marketability of the product** **Minimum...
-
Client Care Advisor
4 weeks ago
Centurion, South Africa Momentum Insure Company Limited Full time**Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...
-
Customer Support
4 weeks ago
Centurion, South Africa Workwear Depot Full timeOur retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life. Customer Support plays an essential role through providing a brilliant service to new and existing...
-
Head of Customer Care
7 days ago
Centurion, South Africa Adzuna ZA B C2 Full timeDiploma or degreeAt least 5-8 years work experience within an automotive companyAt least 5+ years in the Farm automotive sectorClear understanding of dealership Farm functioning.Added advantage in Project management certification.Sound Knowledge of aftersales strategies, forecasting and relationship building.Excellent communication skills, both verbal and...
-
Customer Experience Ambassador
6 days ago
Centurion, South Africa Adzuna ZA B C2 Full timeMinimum Requirements:- Grade 12 certificate or equivalent Level 4 qualification issued by SAQA.- Clear Criminal Record.- Computer Literacy MS Office: Word, Excel, Outlook, PowerPoint.- Minimum of 2 years experience in the call centre/customer care environment.- Experience in an insurance or related industry beneficial.- Emergency Assistance (Rodside Assist,...