Head of Customer Operations

The Head of Customer Experience is responsible for leading and managing the customer experience strategy within the Converged Solutions business unit. The Head of Customer Experience oversees SLA management, service helpdesk operations, and incident & problem management, ensuring a consistent and superior service delivery aligned with business objectives....

The Standard Bank of South Africa Limited is seeking a Finance Operations Head to lead our Finance department. As a key member of the team, you will be responsible for providing financial management services to various areas in the Bank.Required SkillsStrong leadership and management skillsExcellent communication and interpersonal skillsAble to work...

**We at MTNSA are a purpose and value-led organisation.** **At MTNSA, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired...

**Position: Customer Service Advisor** **Industry: Automotive** **Location: Boksburg, Gauteng** **Salary: Market related** Introduction: The Customer Service Advisor oversees all aspects of the customer interaction process in the After Sales component. **Minimum Requirements**: - Minimum of a Matric/Grade 12, a recognised tertiary qualification will be...

On behalf of our iGaming Client we are looking for a strong Head of Customer Support coming from the gambling industry with vast experience in Customer support positions and managerial experience of global teams! The position is to be based in Sofia (Bulgaria) or Johannesburg (South - Africa). Tasks - Monitor customer feedback closely to be able to improve...

Head of Actuarial OperationsThe Head of Actuarial Operations will be responsible for performing complex actuarial production processes under limited supervision to support sound management of business performance and financial risk. This includes:1st line quality/assurance review and checking to ensure accuracy of outputs for sound business decision making...

We are looking for a Head of Ocean Freight Operations to join our team at Tiger Recruitment. In this role, you will be responsible for overseeing the entire ocean freight operation, from initial inquiry to final delivery.About the RoleYou will work closely with clients to understand their specific requirements and ensure that their sea exports are handled...

Head of Campus OperationsThe Campus Head will oversee all operational aspects of our campus, including facilities management, system administration, and staff performance. A strong leader with exceptional problem-solving skills is required to drive business growth and excellence.Key Responsibilities:Manage facilities, maintenance, and health and safety...

We are looking for a highly skilled Head of Manufacturing Operations to lead our production team at Mayfly Agri (Pty) Ltd. The successful candidate will have a proven track record of driving continuous improvement initiatives, improving operational efficiency, and fostering a culture of collaboration and accountability.The ideal candidate will possess a...

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. **What you will do**: At Volvo Financial Services,...

Head of Efficiency and ProductivityThe University of Johannesburg is seeking a Head of Efficiency and Productivity to drive improvement initiatives across the organization.This key role will be responsible for developing and implementing strategies to enhance operational efficiency, reduce costs, and improve productivity.Key Responsibilities:Develop and...

Job Title: Head of Financial OperationsPronto Labour Team is looking for a highly skilled Head of Financial Operations to join our team.Responsibilities:Oversee all financial aspects of the business, including budgeting, forecasting, and financial reportingLead a team of finance professionals to achieve financial goalsDevelop and maintain relationships with...

Job Description To align, support and implement the functional risk practices in line with the FirstRand risk framework and business requirements to minimize risk exposures and optimize business performance. Hello Future Operational Risk Head II Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services...

Job DescriptionSantam is a leading general insurance company in Southern Africa, with a presence in emerging markets across Africa and Asia.We are seeking a highly skilled and experienced professional to join our team as the Head of Claims Operations for our Non-Motor Desktop department.

**Key Responsibilities** The Head of Node will: - Align the Node with the vision and mission of NITheCS, promoting its multidisciplinary and multi-themed character. - Provide local leadership, visibility, and representation for NITheCS. - Facilitate the presence of NITheCS within their institution, including branding, identity, and engagement activities. -...

Gauteng, JHB - Northern Suburbs - Annually Cost To Company (Market related) Well-established short-term insurance business is seeking a Head of Operations and Distribution You will be responsible for managing key aspects of operations, optimizing product offerings, and driving sales within our distribution network. **Qualifications and Requirements**: -...

**About Swiss Re Corporate Solutions** Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer...

**About Swiss Re Corporate Solutions** Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer...

Clinical Operation Excellence Head **Category**:Clinical Development**Location**:Johannesburg, Gauteng, ZA- Come be part of our team as we embark on an exciting journey of growth! Make a real impact with us at our growing Clinical Development Centre in South Africa (CDC-ZA).- We're on a mission to make groundbreaking advancements in the field of medicine...

The Head Butler/Butler Manager oversees all aspects of the butler department. The main duties and responsibilities of the Head Butler/Butler Manager include ensuring all Butlers under his supervision report to their daily assignments on time and are properly groomed and dressed, ensuring all Butlers have knowledge of in-suite services, technology and...