Patient Services Manager
7 months ago
Efficient management of Reception, Admissions, Case Management and Bill Auditing departments.
- To ensure the accuracy and timeous clinical updates of patient records.
- Ensure efficient Pre-Admission and Admission processes.
- Resolve patient queries timeously and with integrity.
- Ensure revenue and collections targets are achieved by effectively managing the DNYB.
- Ensure adherence to Group policies.
- Consistently motivate and drive the team to achieve targets.
- Initiate system (SAP) developments to improve business processes.
- Perform daily, weekly & month end reports for Management.
- Compile ad hoc reports as required by Management / Group
**Requirements**:
- Grade 12 or equivalent NQF Level 4 Qualification.
- Nursing Clinical Background Essential.
- Nursing Diploma/Degree will be advantageous.
- 10 years previous work experience in a hospital environment is essential
- A minimum of 5 years experience in a management position.
- A minimum of 3 years experience in Case Management essential.
- Intermediate CPT and ICD 10 training.
- Advanced Microsoft Excel knowledge.
- Ability to work with tight deadlines.
- Flexibility in working hours including Shift work.
- SAP experience will be advantageous.
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