Groups & Events Coordinator

4 months ago


Cape Town, South Africa HotelJobs.co.za Full time

Establish effective customer relationships and handle enquiries and requests either personally or over the phone.
- Assist the Sales Team by making reservations at the hotel for FIT’s / groups / conferences, preparing rate proposals and following up on the business to ensure revenue.
- Handle non-residential conference queries and ensure enhanced business.
- Assist & maintain an efficient administration system within the department.
- Maintain and ensure regular update of the team’s customer database as well as all incoming guest queries.
- Ensure an efficient and accurate system, both manual and electronic for maintaining record of key data and documentation.
- Assist the Commercial Sales Manager/Director of Sales with generation of MIS and other departmental reports.
- Assist with related duties as and when required by Sales & Marketing management.
- Minimum 4 year's experience in a similar role in a 5 Star hotel



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