Contact Centre Sales Expert

Job DescriptionRole Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Customer Centric Team Leaders (Assistant Managers) to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in...

About us, purpose, experience and qualifications **about us**: **purpose**: **experience and qualifications**: - Minimum Qualification - BComm degree in Business Management or Marketing - Preferred Qualification - Honours degree in Business Management or Marketing - Experience - Six to twelve months experience in a contact centre aenvironment An...

Job Posted: 22-Jan-2024 - Location: Cape Town Situated within the Central Reservations contact centre office for this luxury international 5* brand based in Cape Town. Hospitality experience within a luxury brand. **Business Unit or Division**: Central Reservations, Europe Responsible to: Director of Customer Contact, NEAA & SE **Responsible...

Situated within the Central Reservations contact centre office for this luxury international 5* brand based in Cape Town. Hospitality experience within a luxury brand. **Business Unit or Division**: Central Reservations, Europe Responsible to: Director of Customer Contact, NEAA & SE **Responsible for**: **Contact Centre Team** **Scope & Purpose**: -...

**REPORTS TO**:OPERATIONAL EXECUTIVE **MAIN PURPOSE OF JOB**: The overall purpose of the position is to effectively manage and improve the functions of the Operations Contact Centres (Customer Contact Centres and Central Monitoring Centres) and all related functions for Fidelity ADT Coastal Region. To align these functions to the strategic objectives of the...

Job DescriptionYou will be fully responsible to manage the end to end Operations for our new Retail Client.Your duties will include, but not be limited to the following:• Achieve and exceed all client KPI’s and manage the day to day relationship with the client.• Achieve the Operations Financial Targets• Ensuring you have a happy workforce.• Team...

Western Cape - Truck Sales Expert **Salary**: Basic salary R15K + incentives + benefits + company car + fuel allowance + cellphone allowance. Retainer for the first month. **Description**: Well known franchise truck dealership based in the Northern Suburbs of Cape Town is seeking an experience truck sales expert to join their team. This brand is becoming...

The key objective of the role is to identify and understand customer needs and deliver first class customer service in an omni channel Contact Centre environment. A key success measure will be the ability to assist clients with bookings and facilitate the payment process for services offered by Marie Stopes South Africa. **APPLICANTS WITH EXPERIENCE IN THE...

Our international client is looking for a Contact Centre Advisory to be based in the Cape Town area. This will be a permanent position. **Requirements**: - Must be fluent in German. - Shift work required (UK GMT) - Monday to Friday: 08h00 - 20h00 - Saturday & Sunday: 09h00 - 18h00 - Experience is not necessarily required as training will be provided but...

The bigger we grow, the more expertise we need in our Support functions. Our operational team requires the support of an experienced contact centre Management Information specialist.. Will require an advanced knowledge of Excel and it's full range of atomation and functions, PowerBI experience is desirable. A minimum of 12 months experience in the role...

Our international client is looking for a Contact Centre Advisory to be based in the Cape Town area. This will be a permanent position.Requirements:Must be fluent in German.Shift work required (UK GMT)Monday to Friday: 08h00 – 20h00Saturday & Sunday: 09h00 – 18h00Experience is not necessarily required as training will be provided but this will be a...

**WHAT WE ARE LOOKING FOR** An experienced quality assurance specialist and training manager to ensure that all contact centre operating procedures and knowledge base management are effectively controlled, implemented and monitored to achieve company objectives and service quality standards. **ABOUT THE ROLE** The general responsibilities of this role...

**Introduction** Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but...

Package: R15K basic + incentives + company car + fuel allowance + cellphone allowance. Retainer for the first month. Great product to sell and great group to work for. Well known franchise truck dealership based in the Northern Suburbs of Cape Town is seeking an experience truck sales expert to join their team. This brand is becoming more and more popular...

**Job ID**: 89103**Date Posted**: Posted 30 mins ago**Expiration date**: May 3, 2024**Location**: Cape Town**Job Title**: CONTACT CENTRE LEARNERSHIP NQF4 (X75) (PERSONS WITH DISABILITIES) - CAPE TOWN - WESTERN CAPE - Learners: 75 - Age: 18 - 28 (ETI does apply, the learner can not turn 30 in the year of the learnership) Disabilities (Comments): - If...

**Sales Role** **About The company** The company is a fast-growing knowledge research firm headquartered in London with teams globally across the Americas, Eastern Europe, Turkey Middle East, and Asia. Our clients include many of the largest Tier 1 global investment banks, private equity funds, hedge funds, corporates, and consultancies. They are...

The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received.Requirements: Must have a thorough understanding of...

Outbound Call Centre Agents Required – Cape TownWe are a dynamic and fast-growing sales call centre. We sell the leading financial brands. We require outbound Call Centre agents to sell insurance products. This is a fantastic opportunity to join a young dynamic organisation. With high earning potential and great hours, this could be just the opportunity...

Our client has an opportunity available for a Contact Centre Real Time Data Analyst.Requirements: Degree in BSc in Computer Science, Statistics, Data Management or equivalent.1+ years in a real time data analytics, reporting, BI and systems orientated or equivalent role, delivering real time data, insights, reports, and inputs to an operational customer...

Job DescriptionRole Purpose The role is ideal for talented and motivated inbound sales and service centric Call Centre Agents that enjoy facilitating sales via the telephone. Candidates should be well versed in Inbound and/or Outbound call handling, Sales and Service. Candidates will be dealing with motivated car sellers that would like to trade their...