Sales & Performance Coach
6 months ago
**MAIN PURPOSE OF THE ROLE**
The sales and performance coach are responsible to provide coaching support to the telecommunications teams nationally. The Sales Coach is required to help employees improve their sales skills leading to higher levels of production and employee satisfaction.
**DUTIES AND RESPONSIBILITIES**
- Define a coaching plan in line with the sales strategy
- Provide ongoing coaching support to employees to close performance gaps and further enhance sales performance
- Develop coaching & training initiatives to address team trends
- Create E-learning modules to address the most common issues experienced by the team. Drive self-directed learning through the E-learning platform
- Participate in the onboarding of new sales agents with the aim to accelerate speed to competency
- Implore innovative coaching ideas and practices
- Reporting & Administration
- Ad-hoc in respect of coaching and development activities
**QUALIFICATIONS AND EXPERIENCE REQUIRED**
- Matric
- Relevant training/ facilitation qualification
- At least 2 years' experience in a Coaching/ Training Facilitator role is required
- Telecoms industry experience would be an added advantage
- Must be able to demonstrate excellent coaching techniques
- Proficient in Microsoft Office Suite
**BEHAVIOUR AND COMPETENCIES REQUIRED**
- Developmental
- Approachable
- Motivational
- Honest and open
- Creative
- Passionate
- Well Organised
- Professional
- Excellent communication (both written and verbal)
Remuneration: A market related package including benefits
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