Front of House Manager

7 months ago


Somerset West, South Africa Faircape Full time

Faircape Restaurant and Catering, part of Faircape Life retirement villages, is located in 6 prime locations across the Western Cape providing meals to village residents and patients in the onsite healthcare centres.

We are seeking a **Food Service Manager** for our facilities within **Somerset West.**

The purpose of the Food Service Manager is to ensure a quality meal and refreshment service (including the bar) is provided to all residents. The job incumbent will take full responsibility for daily running of the Restaurant, Bar and Coffee Shop.

**Specific duties include, but is not limited to the following**:
Stock Control:

- Conduct weekly and monthly stock counts.
- Ordering of stock (to be signed off by Village Manager) - liaise with Admin Officer and execute follow up and delivery.
- Daily receipt and updating of stock counts.

Meal and Refreshment Service:

- Manage the full meal and refreshment service with assistance from waiters in both the clubhouse and healthcare.
- All meal bookings
- Placements of residents in clubhouse
- Ad hoc drinks service (i.e cocktails on special occasions).
- Provide a full wine service during lunches.
- Manage the afternoon tea and cake service in the dining room.

Bar Service:

- Work as barman at the bar in dining room on allocated evenings
- Daily, weekly and monthly stock takes (with Ops Manager) on refreshments and glassware
- Daily cash up

Set Up for Meal Time and Service:

- Check on setting of tables, cleanliness of cutlery, crockery and glassware on all tables. Report anomalies to Village Manager and Hospitality & Training Manager
- Ensure all tables has bowl of ice as requested
- Meet and greet residents.
- Take complaints and compliments and pass on to the Food Service Manager

Coffee Shop:

- Coordinate and manage the service from Waiters at the coffee shop
- Manage stock in the coffee shop
- Billing of all orders in coffee shop
- Daily cash ups according to procedure

Events:

- Assist the Village Manager with the set up for events in the dining room (i.e themed and special lunches).
- Meet and greet residents attending the function.
- Assist with the cleaning after the function and ensure the decor is safely

Clubhouse Area:

- Open umbrellas on the patio when the weather is good, and fold down at the end of the day.
- Assist with the preparation and clearing away for events in the activity centre.
- Ensure that all games equipment is accounted for and stored correctly.

Daily Checks:

- Do daily checks on all equipment and lights in the clubhouse area and report inconsistencies to the Village Manager or Maintenance Manager.
- Switch on TV and play music during meal times
- Switch lights on in the morning
- Switch on air condition and ensure it is set at the right temperature
- Report any housekeeping anomalies to the Estate/Maintenance Manager

Staff Management (waiters - clubhouse and healthcare):

- Shifts and rostering of all Waiters
- Arrange for replacement of waiters
- Signing off on all Waiter hours every month (clockings)
- Handling of customer complaints as reported by the Waiters

**Qualifications**:

- Senior certificate and tertiary qualification in hospitality advantageous

**Skills and attributes**:

- Proven experience in the hospitality industry and/or similar environment
- Knowledge of serving etiquette and basic wine knowledge
- Basic admin knowledge
- Proven organisational and admin skills
- Excellent communication skills, computer literate, customer service orientation, responsible, accountable and dedicated
- Previous leadership position advantageous

**Specific Requirements**:

- Clear health record
- Clear criminal record
- Clear credit record
- Contactable references
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing work

**Working Hours**:
The incumbent will be required to work 16.25 shifts per month, according to the roster. Normal working days are Mondays to Sundays from 07h00 - 19h00.

In addition to a lovely working environment, the salary we offer is R10,000 - R15,000 Cost to Company. The amount offered will be dependent on qualifications, experience, and other market-related factors.



  • Somerset West, South Africa Western Province Caterers Full time

    **We require a presentable Front of House Manager for an upmarket retirement village based in Somerset West.** Job Duties: **Coordinating Staff and Guests**: The Front of House Manager coordinates all the activities in the dining room/restaurant. The coordination of staff includes assigning sections in which servers work, ensuring adequate staffing for the...


  • Somerset West, South Africa Faircape Group Full time

    **Faircape Restaurant and Catering, part of Faircape Life retirement villages, is located in 6 prime locations across the Western Cape providing meals to village residents and patients in the onsite healthcare centres.**: **We are looking for a **Senior Front of House Manager** that will work across 3 villages (Onrus Manor, Bridgewater Manor and Heritage...


  • Somerset West, South Africa Faircape Full time

    **Faircape Restaurant and Catering, part of Faircape Life retirement villages, is located in 6 prime locations across the Western Cape providing meals to village residents and patients in the onsite healthcare centres.**: **We are looking for a **Senior Front of House Manager** that will work across 3 villages (Onrus Manor, Bridgewater Manor and Heritage...


  • Somerset West, South Africa Solved Full time

    Can you wear two hospitality hats? Administration and front of house Our client is looking for a very strong admin driven individual that will be able to perform the restaurant’s administrative duties (inter alia employee time sheets, processing invoices, micros administration, function sheets etc) with confidence and precision. You will also be required...


  • Somerset West, South Africa HotelJobs.co.za Full time

    A busy bistro style restaurant situated on a beautiful Wine Estate in Somerset West is searching for a well-presented and well-spoken Front of House Supervisor. **_It is essential that Applicants have previous supervisory experience in an upmarket restaurant environment, strong administrative skills, enjoy working under pressure and are able to work with...


  • Somerset West, South Africa HotelJobs.co.za Full time

    A recently opened day time venue on a picturesque Wine Estate in Somerset West is searching for a well-presented and well-spoken Front of House Supervisor. The venue is open 7 days a week offering light upmarket cuisine, pastries and cakes. The Supervisor will be responsible for managing the front of house operation of this new upmarket Cafe. **_It is...


  • Somerset West, South Africa HotelJobs.co.za Full time

    **Key Performance Areas include**:  Customer service with attention to detail  Supervision of front of house and beverage staff  Restaurant administration **Minimum Qualifications and Job Requirements**:  Hospitality diploma or equivalent  2+ years experience in a similar position,  Excellent people and communication skills  A strong...


  • North West, South Africa HotelJobs.co.za Full time

    Hospitality and Outdoor - New Vacancy - Front of House/Reservationist Remote Lodge - North West A big 5 lodge on the Botswana Border is looking for a front of house/reservationist to join their team. **Requirements**: - Experience on a similar job in an environment and at a lodge at similar level, or degree from a hotel management school - Experience...

  • Front Office Manager

    7 months ago


    Somerset West, South Africa The Roberts Connexion Full time

    The purpose of the position is to ensure that guests receive a heart-warming welcome and to coordinate all front office activities, reservations, and guest services. **Minimum Experience and Qualification Required**: - Grade 12 - Post matric hotel school qualification would be advantageous. - 3-5 years’ experience in a five-star property - Good knowledge...

  • Front of House Food

    7 months ago


    Somerset West, South Africa Tych Business Solutions Full time

    **Job ID**: 66799**Date Posted**: Posted 2 hours ago**Location**: Somerset West, Cape Town**Job Title**: FRONT OF HOUSE FOOD & SERVICE MANAGER - SOMERSET WEST - WESTERN CAPE **Specific duties include, but is not limited to the following**: Stock Control: - Conduct weekly and monthly stock counts. - Ordering of stock (to be signed off by Village Manager) -...

  • Front of House Manager

    7 months ago


    Somerset West, South Africa Job Crystal Full time

    **Front of House Manager** Employment type: Permanent **Salary**: R15,000 per month Location: Somerset West, Western Cape, South Africa Job Functions: Daily operations Industries: Healthcare **SPECIFICATION** The purpose of the Food Service Manager is to ensure a quality meal and refreshment service (including the bar) is provided to all residents....

  • Front Desk Coordinator

    2 months ago


    Somerset West, South Africa Jobted ZA C2 Full time

    We are seeking a dynamic and customer-focused Front Desk Coordinator to join our client in Somerset West. Responsibilities include: - Providing 5-star customer service to clients and visitors - Greeting guests and maintaining a welcoming environment - Ensuring the centre is "show ready" at all times - Assisting with move-ins, onboarding, and daily...

  • Front Office Manmager

    7 months ago


    Somerset West, South Africa HotelJobs.co.za Full time

    **_The Erinvale & Spa Hotel 5 Star is seeking a talented Front Office Manager with an entrepreneurial, energetic personality. You will lead your team and be responsible for guest services, controlling costs, and increasing departmental revenues._** **Responsible**: The Front Office Manager has overall responsibility for supervising Guest Service Agents,...

  • House Manager

    7 months ago


    Somerset West, South Africa HotelJobs.co.za Full time

    **URGENT** IMMEDIATE START** We are urgently seeking a House Manager to lead our clients luxurious home based in Somerset West and there holiday home the ideal canidate must be able to speak Filipino and be knowledgeable in organic horticulture. Responsibilites and Requirments - Provide oversight of all household activities assuring timely and high quality...

  • Front Desk Coordinator

    2 months ago


    Somerset West, South Africa O'Brien Recruitment Full time

    We are seeking a dynamic and customer-focused Front Desk Coordinator to join our client in Somerset West . Responsibilities include: Providing 5-star customer service to clients and visitors Greeting guests and maintaining a welcoming environment Ensuring the centre is "show ready" at all times Assisting with move-ins, onboarding, and daily operations...

  • Restaurant Manager

    4 days ago


    Somerset West, South Africa HotelJobs.co.za Full time

    **Restuarant Manager** - A well-established Italian Restaurant, based in the Somerset West area, is currently seeking to employ Restaurant Manager. - Consulting with potential clients for events, functions, and corporate events - Stock-taking - Daily cash up - Personnel management, including front of house staff rostering and training. - Organise and...

  • Front of House Manager

    7 months ago


    Somerset West, South Africa Faircape Full time

    Faircape Restaurant and Catering, part of Faircape Life retirement villages, is located in 6 prime locations across the Western Cape providing meals to village residents and patients in the onsite healthcare centres. We are seeking a **Food Service Manager** for our facilities within **Somerset West.** The purpose of the Food Service Manager is to ensure a...


  • Somerset West, South Africa Faircape Full time

    Faircape Restaurant and Catering, part of Faircape Life retirement villages, is located in 6 prime locations across the Western Cape providing meals to village residents and patients in the onsite healthcare centres. We are looking for a **Food Service Manager** to based at **Heritage Manor (Somerset West)** The purpose of the Food Service Manager is to...


  • Somerset West, South Africa Tigers Milk Somerset West Full time

    **Responsibilities Include but are not limited to**: - Daily administrative requirements; - Events and functions; all events and function communication to guests and management; communication to relevant departments for stock and OE requirements, for approval by the General Manager - Daily store and floor operational requirements; - FOH and guest liaisons -...

  • Restaurant Manager

    7 months ago


    Somerset West, South Africa HotelJobs.co.za Full time

    **Restaurant Manager** - A well-established Italian Restaurant based in the Somerset West area is currently seeking to employ a front of house manager. - Consulting with potential clients for events and functions - Stock-taking - Daily cash up - Personnel management, including front of house staff rostering and training. - Recordkeeping - Able to work...