Client Happiness Coordinator Home Office

6 months ago


Johannesburg, South Africa Job Duck Full time

JOB DUCK IS HIRING CLIENT HAPPINESS COORDINATORS

Duties and responsibilities will include but are not limited to the following:

- Developing and maintaining strong relationships with existing clients.
- Organizing and scheduling quarterly business reviews with clients.
- Creating, maintaining, and sending client satisfaction surveys to measure possible areas of improvement.
- Providing support to client requests with friendly, accurate, and timely information.
- Performing administrative duties, such as mailing, calendaring, and telephone communication.
- Maintaining client records.
- Building a rapport with clients
- Other tasks as determined by the client

To be considered for this opportunity, you should have the following:

- At least 15 months of experience in a related position or a related qualification.
- Advanced or native-level English skills (written and spoken).
- Client-oriented.
- Excellent interpersonal skills.
- Strong organizational skills.
- Attention to detail.
- Excellent written and verbal communication skills.
- Ability to maintain confidential information.
- Problem-solving skills.
- Your own reliable and updated PC, a headset, and good internet speed (at least 30mb/s).

What can Job Duck offer you?
- Monthly Compensation of 20,200 ZAR
- Competitive salary.
- Paid annual leave.
- Paid sick leave.
- Holiday pay (where applicable).
- Maternity and Paternity leave.
- Referral Bonuses.
- 100% remote/home-based position.
- Full-time, long-term career opportunities.
- Professional development and training.
- Dedicated team support.
- Alignment with our clients' core values.

We hire from Argentina, Colombia, El Salvador, Honduras, Brazil, and South Africa; **but this specific job post is directed to people who reside in **_**South Africa.**_

Pay: R20 200,00 per month

Application Question(s):

- Do you have your own equipment to work from home?


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