Dealer Administrator

4 weeks ago


Midrand, South Africa Fidelity Services Group Full time

The aim of this position is to closely control and execute the administration around receipts of dealer contract submissions, the quality thereof as well as the funds related to this process. Also to keep the data current related to and process payments, clawbacks, reversals, recurring revenue and client activity brought in through the Dealer Sales Channel. Process and maintain all information pertaining to the above accurately and timeously, strictly adhering to cutoffs and deadlines.

**Minimum Requirements**:

- Matric
- Post-Matric Qualification - advantage
- Excel - Essential
- 1 - 2 Years Experience in a similar role

**Skills & Attributes**:

- Excellent verbal & written communication skills
- Computer literate - Excel essential
- Listener experience advantageous
- Excellent telephone skills
- Strong organization and supervisory skills
- Solid attention to detail to ensure accuracy of information

**Job Function**:

- Create New Dealer on the Dealer Program
- Prepare Annual Submissions Dates Calendar and E-mail it to Dealers
- Keep contract checklist current and QA accordingly
- Check and update Bonus Multiples before purchasing contracts
- Communicate cutoff dates for submissions and pro-rata treatment
- Prepare the recurring revenue, submit for payment and send to the dealer on the 15th of each month
- Prepare and communicate individual DSF statements to the dealer
- Capture contracts that were purchased on the DSF
- Capture weekly stats
- Review continuous feedback from Dealers on rejects
- E-Mail Pro-Rata sheet showing accepted and rejected deals to the Dealer
- Estimates for weekly passes
- Final figures for weekly Purchases
- Liaise with Due Diligence on passed calls and provide contracts to order entry to capture
- Prepare and distribute the purchasing stats
- Prepare submission summary
- Print invoices which need to be deducted from the dealer payment. Depending on the outstanding invoices
- Process clawbacks, reversals and out of warranties.
- Purchase Contracts
- Submit payment summary invoices to FSC (debit notes, credit notes, pro-rata summary and technical invoices)
- SOP’s must be upheld
- Meeting and keeping on agreed-upon targets
- Ensure SOX compliance at all times.
- Review invoices to identify any errors before invoice delivery.
- Maintain and update customer database.
- Improvise existing billing procedures to avoid recurrence of errors.
- Timeous Resolution of internal & external queries within the agreed departmental/business unit SLAs;
- To provide telephonic & written communication (feedback) to bank and region as & when the queries are resolved
- Ensure that the company principles are upheld at all times
- _**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._



  • Midrand, South Africa Unique Personnel Full time

    **Job Number** - 69334 **Job Type** - Permanent **Job Title** - OEM Dealer Development Specialist **Computer Skills** - Windows **Industry** - Automotive **City** - Midrand **Province** - Gauteng - Support function to DD Manager by conducting specialised Dealer Development functions for the brand across all product lines. This will entail the...


  • Midrand, South Africa Source and Select Full time

    **Are you ready to accelerate your career?** - The purpose of this_ role at the Haval dealership is to coordinate and carry out Aftersales Strategic and Aftersales Operational Business Management in alignment with the overall Aftersales Strategy. The successful coordination and execution of tasks and projects are essential to effectively implement the...

  • Credit Controller

    1 month ago


    Midrand, South Africa Fidelity Services Group Full time

    **Job Purpose** Collect on outstanding FADT Dealer client amounts ensuring good results in: debtors days (DSO), cash collection and reduction of bad debt expense/write off **Minimum Requirements...** - Matric - Credit Management or Finance related qualification - 2-3 Years Collections experience in a high volume consumer environment - Strong knowledge of...

  • Administrator: Finance

    10 hours ago


    Midrand, South Africa Mustek Full time

    **Job Purpose**: To support the debtors team with finance administrative duties. **Responsibilities**: - Capturing new dealer accounts accurately and updating existing accounts. - Make sure that clients information on Epicor is only updated/ captured based on valid documents. **Qualification and Experience**: - Matric - Bachelors degree in accounting...

  • Service Advisor

    1 day ago


    Midrand, South Africa Mid Auto Dealer Full time

    **Duties and Responsibilities**: - Meeting and greeting customers - Liaising with customers at all times with regards to their vehicle (WIP) - Ensuring accurate warranty and motor plan details on system - Updating necessary vehicle details - Preparing quotations - Ensuring accurate invoice payments - Full vehicle handover process - Following ups on...


  • Midrand, South Africa iSON Xperiences Full time

    BMW Group - Financial Services (MIDRAND)Central Processing Unit: Pay-Out AdministratorContract position x3 months. Mon-Fri 08:00am - 17:00pmOVERALL, PURPOSE OF JOB:Responsible for the accurate, efficient and effective pay-out of all rental/lease/instalment sale deals and document management within agreed time frames and parameters. Perform Credit Risk...


  • Midrand, South Africa iSON Xperiences Full time

    BMW Group - Financial Services (MIDRAND)Central Processing Unit: Pay-Out AdministratorContract position x3 months. Mon-Fri 08:00am - 17:00pmOVERALL, PURPOSE OF JOB:Responsible for the accurate, efficient and effective pay-out of all rental/lease/instalment sale deals and document management within agreed time frames and parameters. Perform Credit Risk...

  • Administrator

    1 month ago


    Midrand, South Africa SDWARE SA Full time

    **Duties & Responsibilities**: - Basic Invoicing - Assist walk-in clients & dealers - Maintain office systems - Assist Vehicle Sales Personnel with admin documentation - Assist Vehicle Buying Personnel with admin documentation - Serve as a liaison between the branch and Head office - Manage the maintenance and organization of office equipment and supplies -...

  • Broker Administrator

    1 month ago


    Midrand, South Africa MiWay Full time

    Who are we? - Grade 12/Standard 10/NQF 4 - RE 5 Minimum Experience - Exposure to the broker or dealer servicing environment - Minimum of 2 years of broker/dealer sales or administration and client services. Deliverables include, but not limited to - Assist with amendments to client’s policies - Provide brokers with constant feedback on queries...


  • Midrand, South Africa CareerfinderZA Full time

    **Key Performance Area**: - Ensure timeous and accurate supply, reconciliation, processing and stock control relating to Fitment Partners - Daily reconciliation of consignment warehouse locations with regard to consignment inventory requests, fitment centre stock returns, warranty claims, and processing of stock for invoicing - Liaise with Dealer Partner on...


  • Midrand, South Africa Unique Personnel Full time

    **Job Number** - 69342 **Job Type** - Permanent **Job Title** - Automotive OEM Service Manager (Customer Service Operation Department) **Computer Skills** - Windows **Industry** - Automotive **City** - Midrand **Province** - Gauteng **_PURPOSE OF POSITION_** - To oversee Service Area Managers, Warranty Manager & Service Plan Administrator**_ KEY...


  • Midrand, South Africa Unique Personnel Full time

    **Job Number** - 69339 **Job Type** - Permanent **Job Title** - National Sales Manager Automobile OEM **Computer Skills** - KPI,PMA,COI **Industry** - Automotive **City** - Midrand **Province** - Gauteng **_PURPOSE OF POSITION:_** - To ensure the achievement of Automobile retail and wholesale objectives on a National level through effective Sales Team...


  • Midrand, South Africa MiWay Full time

    Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella - all managed online. Category winners of the Mail &...


  • Midrand, South Africa Switch Full time

    Work as part of a larger marketing team to offer administrative marketing support, manage and execute administrative marketing deliverables and execute essential tasks in key marketing projects/initiatives. - Support the head of marketing with all admin related tasks and ad hoc project initiatives - Supporting the head of marketing in establishing and...


  • Midrand, South Africa Full Circle Resourcing Full time

    Our client requires the services of a **Manager: Warranty and Motorplan (Expert)** - **Amazing brand with cutting edge technology**: - **Excellent teams in Global team collaboration**: - **High work-life balance with Flexible hours**: - **Agile working environment** **POSITION**:Contract until February 2024 **COMMENCEMENT**:As soon as...


  • Midrand, South Africa Unique Personnel Full time

    **Job Number** - 73055 **Job Type** - Permanent **Job Title** - Training Specialist: Brand, Product & Customer Experience **Computer Skills** - MS Word **Industry** - Automotive **City** - Midrand **Province** - Gauteng **ROLE**: - Develop and implement soft skills training for Brand, Product & Customer Experience**Duties** - Develop and Conduct...


  • Midrand, South Africa MiWay Full time

    Who are we? - Grade 12/Standard 10/NQF 4 - RE 5 Minimum Experience - Exposure to the broker or dealer servicing environment - Minimum of 2 years of broker/dealer sales or administration and client services. Deliverables include, but will not be limited to - Assist with amendments to client’s policies - Provide brokers with constant feedback on queries -...


  • Midrand, South Africa Star Personnel Recruitment Full time

    A leading high-end supplier of Office Furniture is looking to employ exceptional Sales Executives / Reps. The company’s offices are based in Midrand, JHB. **Activities** - New Business Corporate - New Business Dealer/Reseller - Handle and manage customer enquiries. - Cold Calling Daily/Weekly and report back to management - Read and quote on Floor Plans...

  • Receptionist

    3 days ago


    Midrand, South Africa Capital Auto World Full time

    To welcome all guests / visitors in a warm, professional and friendly manner - To ensure the switchboard is answered timeously and effectively and ensuring all calls are transferred when possible - Screening of all incoming calls - Running office errands for the office. A drivers license is a MUST - Distribute all correspondence and or deliveries in a...


  • Midrand, South Africa MiWay Full time

    Who are we? Under direct supervision, performs routine clerical support for functional groups such as copying, distributing mail, performing simple calculations and maintaining records and files following standard procedures with all work certified or checked. What will make you successful in this role? Grade 12/Standard 10/NQF 4 RE 5 Exposure to the broker...