Account Manager

1 week ago

East Rand, South Africa Unique Personnel Full time

**Job Number**
- 68359

**Job Type**
- Permanent

**Job Title**
- Account Manager

**Computer Skills**
- SAP,C4C,MS Office Suite

**Industry**
- Chemical

**City**
- Ekurhuleni (East Rand)

**Province**
- Gauteng
- Overview of role:
- Identify, develop & maintain profitable sales in designated markets & regions in line with targets/budget. Manage complex relationships with multi-site customers.- Purpose of role:
- Maintain and grow business at key accounts/customers by developing appropriate contacts within the organisation (purchasing, technical, marketing).- This may include contacts in multiple countries and efforts to develop and negotiate sales which may ultimately be delivered in another geographic territory.- Develop key account plans for designated customers and liaise with sales people in other territories as required. Act as the prime link into the key customer. Key customers will often be the larger multi-national customers where there is multi-regional business requiring broad coordination. Develop and coordinate regional or global price lists. Be viewed as the authority at the Key Account both internally and by the customer.- Position requires a balance between Key account management and other customers with a 50/50 split.- Develop new business by identifying potential sales opportunities and by following up new leads and sample requests.- Negotiate the best achievable commercial agreements for product sales to achieve budget/sales targets and in line with business, marketing, and pricing policies.- Expand the contact base at senior multi-functional levels.- No direct line management but there is a need to provide coaching for less experienced sales representatives in order to develop their commercial and selling skills.- Provide joint visits if required.- Report regularly on business in the designated markets and regions, identifying any threats or opportunities as they arise.- Identify and implement improvement plans.- Gather data on market prices and competitor behaviour and feedback to the relevant Sales & marketing teams.- Visit customers in order to explain, promote and recommend company's products within designated markets and regions.- Coordinate projects and development work with customers.- Ensure all customer issues/complaints are actioned within the company and responses fed back to customer.- Liaise with all necessary company functions (e.g. sites, supply chain, finance, PAD) to ensure all requirements (customer & company) are fulfilled from order receipt to cash collection.- Update sales forecasts as required and provide an annual budget for the territory or key accounts.- Assist in the promotion of new and existing products by attending exhibitions and undertaking marketing projects as directed by sales management.- The role is hybrid based and expected to have some time away from home including overnight stays when out of town.- Expectation to be in the office at least 2-3 times per week if not out to see customers.- Proportion of time between external and internal contacts: 70/30 external to internal-
**Inherent Requirements**
- Education required for the role:
- A degree level qualification in business or chemistry related discipline.- Knowledge, Skills and Abilities:
- 3-5 years selling and key account experience.- B-2-B selling including discussion of technical concepts with customers.- Strategic capability and influencing skills Relevant industry, market, & product knowledge or ability to develop Strong commercial/sales accumen- Use of SAP, C4C, and general IT systems or the ability to develop this in

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