Telesales Representative

2 weeks ago


Cape Town, South Africa Recruitment Matters Africa Full time

We are looking for a well-spoken telesales representative to be responsible for soliciting sales and donations over the telephone. The telesales representative's responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting customer information, purchases, and reactions.
**Telesales Representative Responsibilities**:

- Initiating sales with potential customers over the phone.
- Asking questions to engage customers and keep the conversation going.
- Listening to the customers' needs to generate repeat sales.
- Gathering and documenting customer information, payment methods, purchases, and reactions to products.
- Keeping up to date on all products and informing customers of new products.
- Answering customers' questions on the products.
- Meeting sales quotas.

**Telesales Representative Requirements**:

- Excellent communication skills,
- Creative thinking skills.
- The patience and ability to engage customers in conversation,
- Good sales ability,
- Working knowledge of relevant computer software,
- Excellent interpersonal and problem solving skills,
- The ability to handle rejection and stress in soliciting customers.

**Job Types**: Full-time, Permanent



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