Imports Administrator
6 days ago
Leading International Paper Import Company situated in Westville has a vacancy for a KEY ACCOUNTS ADMINISTRATOR / IMPORTS HANDLER
To be sales focused and support the driving of future sales through responsibly managing the supply chain, orders, trials, and claims for each allocated customer. Provide administrative and technical support. Develop and maintain relationships with customers and suppliers while monitoring and actively promoting further sales through organic growth. Proactively manage and control the consignment stock levels, forecasting and stock replenishments if and where applicable. Strive to achieve industry leading customer service and focus on how this asset can be communicated into organic sales growth.
**DAY TO DAY Responsibilities**:
- Process incoming orders and customer stock call-offs
- Monitor the progress of product manufacture.
- Update and communicate order shipping details.
- Advise customers of progress as appropriate.
- Process shipping and import documentation.
- Maintain customer records such as customer order details reports and the Company's Navision systems with all details of activity.
- Complete and hand over files to the inventory controller and the accounts department.
- Ensure that files and orders are finalised.
- Stay on top of monitoring administration of service contracts and completion monitoring.
- Check all of the Company's incoming shipments dates daily, update each of the three incoming shipment reports for changes in vessel dates.
- Preparation of updated customer order details. (some weekly, others bi-weekly, customer dependent.
- Provide weekly Stock on Hand, Ageing stock report to customer
**Forecasting and inventory management**:
- Establish, monitor, prepare and maintain forecasting and inventory schedules for consignment customers on an ongoing basis.
- Make recommendation to forecast and inventory targets based on changes in demand and market trends.
- Provide analysis with information for decision making and recommendations for inventory management by utilising various tools including NAV and Excel.
- Preparation of monthly forecasts for all consignment customers;
- Arrange for stock replenishment.
- Make known if you are not receiving all required information and push all sales members to provide the required level of support and information.
- Complete activities with constant visibility too allow for early warning and effective monitoring of progress
- Maintenance of sales files, tidy up, identify past opportunities and if there is future opportunity.
- Constant follow up with Sales team regarding future opportunities, and the seeking of updates on past opportunities worked on, is more investigation required or is the opportunity closed off.
- The constant monitoring of sales volumes, delivery performance and allocation achievement. Obtain 100% allocation fulfilment monthly. If allocation is to fall short, ensure that sales in all regions are made aware timely
- Attend meetings with customers and suppliers to further foster a good working relationship.
- Suggest solutions on improvements, optimisation, trends.
**KEY REQUIREMENTS**:
- Matric
- Tertiary Qualification : Supply Chain / Shipping / Imports
- Min 3-5 years exp in Sales Admin / Imports / Shipping
- MS OFFICE : Word / Excel / Powerpoint **ESSENTIAL**:
- Navision / SAP / ad
**Salary**: R18,000.00 - R25,000.00 per month
Ability to commute/relocate:
- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Certificate (required)
**Experience**:
- Imports: 3 years (required)
- Administration: 3 years (required)
- Advanced Excel: 3 years (required)
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