Front Desk Representative
2 months ago
**Store Location**: Sandton City Mall
**Position Description**: Front Desk Representative
**Starting date**: Immediate
Qualifications and experience
Applicants must be mature
Able to work retail hours
Must have hotel hospitality experience
Knowledge and understanding of high customer service principles and practices
Excellent people skills, detail-oriented and dedicated in assisting people
Must have managerial experience
Must be extremely detail-oriented
Retail Sales knowledge is a plus
Working hours
Some late nights and early mornings
Will be scheduled to work shifts during shopping mall hours-including weekends
Retail hours plus extra hours over festive season months
Key competencies
Excellent computer literacy and Microsoft Office ability
Strong customer service skills and service industry knowledge
Excellent command of the English language
- Written and Verbal
Friendly, diplomatic and professional
Must be personally motivated, enthusiastic and ambitious
Detail oriented
Firm and pleasant personality
Excellent time management and punctuality
Very good administrative, organisational and follow-up skills
Present a neat, clean and professional appearance
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