Tech Officer: Quoting
2 weeks ago
Business unit, Department, Reporting
Business Unit
Cloud Platform Services (CPS)
Department
ITSS
Reports To
**Ops Manager**: Quoting and Fulfilment
Grade
OP1 Core Description
To support all activities across all contributing functions in the formulation, collation and timely submission of a quality and compliant quote response in accordance with the agreed SLA / OLA management process and client expectations. Key Deliverables / Primary Functions
Support the qualification process to ensure effort is only applied to valid and viable opportunities.
Follow all agreements and commitments from contributing parties in the formulation of the quoting process.
Consolidate inputs received (costing, technical designs, T&Cs, service descriptions, etc) to formulate quality and compliant quote responses according to BCX governance.
Ensure final quote production (formatting, grammar checks and printing) are completed within agreed timelines.
Hands-on operational management of the quoting phases.
Pro-actively devise improvements and recommend changes to systems, products or services.
Effectively and timeously provide and report on information, required for managerial decision making and for other stakeholders.
Skilful price negotiation with Distributor and/or OEM.
Obtain basic understanding of products being sold to ensure correct product offerings.
Executing of queries including offering alternative in stock items.
Ensure minimum margin requirements are met and process of approving margin deviation from guidelines are followed.
Maintain and Manage Renewal contract for existing and new customers. Core Functional Skills & Knowledge Microsoft Excel Relationship Building Problem solving Resource Management SAP Core Behavioural Competencies Culture Match Job Match Working with people Deciding & Initiating Action Persuading and Influencing Adhering to principles and values Analysing Minimum Qualifications NQF 4: Grade 12 National Diploma Additional Education -Preferred /Advantage Experience
2 - 3 Years relevant experience.
Salesforce / SAP experience will be advantageous Certifications None Professional Memberships in Relevant Industry Level of Engagement & Span of Control
Span of Control
0
Level of Engagement
Interact with similar levels and with various stakeholders within BCX Special Requirements / Employment Condition Workplace / Physical Requirements Hybrid Remote Worker Non-Billable
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