Popper Advisor

Company Description

OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values.

Our continued success can be attributed to OUTstanding employees who set the bar high with their energy and expertise. If you’re keen to grow your career in a vibrant environment with lots of friendly ‘gees’, this could be the career opportunity you’ve been looking for.

**Job Description**:
The Poppers department of OUTsurance is responsible for generating leads for various Sales departments in terms of the quality and quantity criteria in place.

Contact existing clients to generate leads in order to increase the leads needed to adhere to quantity and quality targets provided daily. To generate the target numbers of leads per day from existing clients. Maintaining an acceptable Referral ratio in terms of the leads allocated. Maintaining an acceptable Quote ratio of leads loaded to quotes done.

**Qualifications**:

- Matric qualification or equivalent qualification (SAQA Certified)

Additional Information
**Skills and Competencies**:

- Attention to detail/Quality orientated
- Deadline and results oriented
- Initiative and tenacity.
- Enthusiastic and passionate about the job and the company
- Effective at planning and organization/Work management
- Teamwork/Collaboration
- Judgment/Problem solving
- Adaptability
- Integrity
- Tolerance for stress
- Good Interpersonal and Communication skills (fluent in English)
- Negotiation skills
- Computer literacy (MS Office)
- Administration skills
- Influencing
- Practical Learning
- Excellent telephone etiquette

**Knowledge**:

- Principles of client service
- The workings of a call centre
- Product/Systems knowledge and/or potential to acquire such knowledge in a short space of time
- At least 6 months call centre experience or exposure is advantageous

**Additional Information**:

- Enthusiastic in dealing with people in a stressful, deadline orientated environment is essential