Popper Advisor

Company Description

OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values.

Our continued success can be attributed to OUTstanding employees who set the bar high with their energy and expertise. If you’re keen to grow your career in a vibrant environment with lots of friendly ‘gees’, this could be the career opportunity you’ve been looking for.

**Job Description**:
**Role Overview**

The Poppers department of OUTsurance is responsible for generating leads for various Sales departments from existing clients and delivering awesome service.

**Responsibilities**
- Contact existing clients to generate leads in order to increase the leads needed to adhere to quantity and quality targets provide daily
- To generate the target numbers of leads per day from existing clients
- Maintaining an acceptable Referral ratio in terms of the leads allocated.
- Maintaining an acceptable quote ratio of leads loaded to quotes done.
- Reaching desired targets on quality life and Pet transfers to the respective departments.

**Qualifications**:

- Matric qualification or equivalent qualification (SAQA Certified)

Additional Information
**Competencies***
- Attention to detail/Quality orientated
- Target driven/ competitive
- Initiative and tenacity.
- Enthusiastic and passionate about the job and the company and our clients.
- Effective at time management
- Teamwork/Collaboration
- Judgment/Problem solving
- Adaptable and teachable
- Honesty and Integrity
- Tolerance for stress and working in a high pressure environment
- Good Interpersonal and Communication skills (fluent in English)
- Negotiation skills
- Computer literacy (MS Office)
- Administration skills
- Influencing and enthusiastic about growth
- Practical Learning / ability to implement guidance and operate efficiently on live systems
- Excellent telephone etiquette/ punctual

**Knowledge**:

- Principles of client service
- The workings of a call centre
- Product/Systems knowledge and/or potential to acquire such knowledge in a short space of time
- At least 6 months call centre experience or exposure is advantageous

**Additional Information**:

- Enthusiastic in dealing with people in a stressful, deadline orientated environment is essential