CRM Manager

2 months ago


Cape Town, South Africa Cloudhub Networks (Pty) Ltd Full time

We looking for a detail-oriented and technically skilled individual to join our dynamic team. This is an exciting opportunity to contribute to the efficiency and effectiveness of our operations while supporting our agents and upper management.

**Responsibilities**:

- Accurately capture data and fulfill agent requests.
- Assist agents by providing necessary support and guidance.
- Manage and maintain data integrity within our CRM system.
- Generate reports and provide feedback to enhance agent performance and management insights.
- Conduct auditing checks to ensure compliance and data accuracy.
- Track Key Performance Indicators (KPIs) and assist with reconciliations to assess overall agent performance.

**What We’re Looking For**:

- Technical thinker with strong analytical skills.
- Proficient in Microsoft Excel and comfortable with data management tasks.
- Exceptional attention to detail, ensuring high levels of accuracy in all work.
- Ability to work collaboratively in a team environment and meet deadlines.

By joining our team, you’ll have the opportunity to make a significant impact while growing your skills in a supportive environment.

We look forward to hearing from you

Pay: R16 000,00 - R18 000,00 per month


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