Quantitative Senior Insights Executive

5 months ago

Gauteng, South Africa MDI Global Full time

**Description**:
**Overview of the role**:
At MDI we believe that the way in which people interact with one another, access information & interact with brands has fundamentally changed because of the mobile device. We focus on delivering high-impact market research outcomes through innovative, in-the-moment, fast turnaround, and cost-effective mobile data collection and interrogation. We help our clients to provide a better understanding of their consumers and what makes them tick.

If you are curious about people and why they behave the way they do, if you are passionate about data and market research, and enjoy working with a variety of clients and colleagues around the world this role may be the one for you

You will be working with multi-national clients and play a key role in co-developing creative solutions to their biggest business challenges. Working across a range of industries, supporting diverse business needs including branding, communications, strategic planning, customer experience, product development, and consumer behaviour you will be part of the team ensuring we deliver exceptional insights across _quantitative_ research projects.

This is a **South African-based** r**egional client servicing role**.

**Responsibilities**:
**KEY PERFORMANCE AREA’S**

**Research Design**:

- Working with Research Directors across the MDI network, you will help design research programs that provide answers to client's business questions
- Appraising client briefs to understand client needs and business objectives
- Demonstrate critical thinking and research knowledge to produce effective proposals
- Collaborate with clients to suggest and implement best practice research designs and output
- Input and develop quantitative surveys
- Checking questionnaire scripts for logic and flow before deployment to ensure an optimal consumer experience

**Project Management**:

- Manage projects to ensure that they are delivered against agreed objectives, and within required budgets and timelines
- Schedule and lead regular planning and review meetings
- Highlighting project management concerns with your manager to ensure seamless client service
- Ability to work outside of defined parameters and be able to adapt to situations as they change
- Prepare simple project costings for the Director's sign-off, including the liaison with suppliers
- Building strong relationships with suppliers to ensure the best project outcomes for MDI

**Reporting**:

- Working with Research Directors inputting into all elements of reporting, such as the analysis requirements, inputting data into charts, checking data in the charts, assisting with report commentary and summary
- Providing insight recommendations that align to the client's research and business objectives
- Commitment to producing insightful, high-quality and timely deliverables to our clients

**Client **Engagement**:
MDI is renowned for its excellent high-level interactions with its clients, we strive to understand their business to enable us to be true partners
- Proactively sell the benefits of MDI to potential clients
- Day to day interaction & relationship building with existing clients
- Proactive & responsive communication with all clients
- Consistent timely delivery
- Present to client audiences in an engaged and energized way

**Teamwork & Collaboration**:
Effective and efficient team member who demonstrates a strong spirit of collaboration, openness towards people of different cultures and a proactive attitude to build relationships internally and externally with teams and markets beyond one’s own.

**Requirements**:
**Skills & Experience**:

- 4+ years of quantitative research experience on **agency side**:

- Bachelor’s degree in: Business Management, Marketing, Psychology, Statistics or any relevant field of study
- Experience with Mobile Digital Research methodologies would be preferred
- Digital savvy and technologically curious, with a willingness to learn
- Hands on project management, questionnaire design, data checking and reporting experience
- Proactive attitude and creative thinker
- Organization and time management skills - self-motivated in a fast-paced environment and able to effectively juggle multiple projects, deliverables, and deadlines simultaneously while ensuring work is accurate, neat and generally error-free.
- Excellent interpersonal and strong communication skills to take briefings and provide immediate suggestions
- The ability to work within tight deadlines
- Flexibility to work collaboratively as well as autonomously
- Proactive problem-solver, but not afraid to ask for assistance. Task-oriented project management skills
- Creatively think of ways to optimise mobile data collection and drive response
- Proficient use of Microsoft office - particularly PowerPoint, Word, Excel. Experience with SPSS or any other statistics package is a plus
- Work outside of defined parameters and be able adapt to situations as they change.
- Hands-on

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