Client Services and Support

Job Family- Sales and Services - Career Stream- Client Service - Leadership Pipeline- Manage Managers **Job Purpose** - To effectively resolve escalated complex complaints in order to retain current and new clients and minimise reputational risk for Nedbank through enabling others. **Responsibilities**: - Share best practices, provide updates and feedback...

Job DescriptionTo deliver effective solutions for customers to enable smooth transitions. High performance individuals, with exceptional communication and analytical skills, to provide our client’s customers with a first class service experience in a contact Centre environment.QualificationsEssentialAbove-average proficiency in English .(a neutral accent...

Our client, a leading Technical Services Provider in Cape Town, is seeking a Client Support Administrator to join their team. Part of your KPIs will be providing client support services to external and internal clients, resolving customer queries and requests, as well as fax and email accounts to clients on request and other ad-hoc...

Our client, a leading Technical Services Provider in Cape Town, is seeking a Client Support Administrator to join their team. Part of your KPIs will be providing client support services to external and internal clients, resolving customer queries and requests, as well as fax and email accounts to clients on request and other ad-hoc duties.Â...

**Position: Client Support Specialist** **Location**:Remote (EST) **Work Schedule**:Monday - Friday, 08:00 AM - 05:00 PM EST **About Us**: Join our team as a Client Support Specialist, where your dedication to exceptional service and technical expertise will contribute to our mission of providing outstanding support to our clients. Our Company is a dynamic...

**Requirements**: Matric Fully Bilingual in Afrikaans and English Previous experience in a client services environment will be advantageous Knowledge of Microsoft Excel is essential **Job Types**: Full-time, Permanent **Education**: - High School (matric) (required) **Experience**: - MS Excel: 2 years (required) - client support: 2 years (required)

Our client, who developed a financial wellness and inclusion platform that allows employees early access to already earned wages, is looking for **Client Support Consultants**. **Requirements**: - Min 2 year’s working experience with Customer Success Services - Experience in working with contracts (Service level agreement). - Good Communication skills...

Our financial recruitment desk currently has a vacancy for a Client Services Manager.Our client is an international group offering a full suite of financial and investment solutions.The core function of the Client Services Manager is to direct the operations across three vital workstreams: Key Accounts, Client Services and Technical Support. As a regulated...

Ditto Hire / Ditto Jobs is looking for a** Client Service Manager **to constantly reshape the way we create value in our partnerships with top-tier brands and companies. We move quickly and experiment with new strategies and ways of adding value to our new and existing customers. We engage with end-users and executives alike to ensure that our customers...

**Who is Sprout Performance Partners?** We’re an independent digital media agency and consultancy, with representation across South Africa. We pride ourselves on being best-in-class, and we’re always looking for passionate and skilled people to join our teams. Our approach to media is unique and rooted in a full-funnel philosophy, so no more working in...

**Key areas of responsibility** - Confirming receipt of instructions with clients telephonically. - Performing validations on incoming client instructions in relation to: - Various legislative requirements relating to life and retirement products - Completeness and accuracy of instruction from client/broker - Proof of payment or money transfer - FICA...

Ditto Hire / Ditto Jobs is looking for a Client Service Manager to constantly reshape the way we create value in our partnerships with top-tier brands and companies. We move quickly and experiment with new strategies and ways of adding value to our new and existing customers. We engage with end-users and executives alike to ensure that our customers love,...

Our client within the Financial and Investment services based in the UK and South Africa is currently recruiting for a self-motivated Senior Client Service Manager to join their dynamic team in Cape Town. Only candidates from the financial service will be considered.This is a full-time working from home role, with flexibility offered by the Company.To...

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's) Task Complexity: Query and service request management - Regular and frequent updates to clients as per standard operating procedures (SOP) - Identify and understand customer engagement trends and tailor communications and feedback to suit these preferences - Assist...

What You'll Do:As a member of our support team, you will be dedicated to ensuring the satisfaction of our clients on a daily basis. Your responsibilities will include addressing client queries, providing guidance to enhance their campaigns, and efficiently handling any concerns or complaints.What We're Seeking:We're in search of individuals who embody the...

Hire Resolve's Client, a leading company in the metering industry, is seeking a Client Service Administrator to join their team in the Western Cape. Responsibilities: Managing client accounts and maintaining client databases. Providing timely responses to client inquiries and resolving any issues that arise. Coordinating with internal teams to ensure client...

Overview: NSC Global is currently looking for a **Service Support Lead **to join our growing company. **About the job**: Service Support is a key department, arranging the support infrastructure behind a customer order in order to deliver the service purchased. Service Support are tasked with removing any risk to service, building the customer specific...

**Key purpose**: Working alongside our Project Managers as well as clients to streamline communication, keep clients happy, and assist with day-to-day operational duties. **Duties and responsibilities**: - Communication is key! You will be required to respond to, and send updates and feedback to clients, project managers, and senior management. -...

The Investment Platform Client Service team are a dynamic and resilient client focused team who are highly skilled in communication. The team are always striving to create a positive client experience with an emphasis on delivering superior service. The team is experienced in engaging with clients through various channels, including face to face...

The Investment Platform Client Service team are a dynamic and resilient client focused team who are highly skilled in communication. The team are always striving to create a positive client experience with an emphasis on delivering superior service. The team is experienced in engaging with clients through various channels, including face to face...