Client Service Internship

2 weeks ago


Cape Town, South Africa Sprout Performance Partners Full time

**Who is Sprout Performance Partners?**

We’re an independent digital media agency and consultancy, with representation across South Africa. We pride ourselves on being best-in-class, and we’re always looking for passionate and skilled people to join our teams. Our approach to media is unique and rooted in a full-funnel philosophy, so no more working in silos

We’re a certified Google Marketing Platform partner, which allows us access to the latest Google tech and also supports advertisers and agencies in maximising the value of the Google Marketing Platform tech stack. We also do some really exciting work with some of **South Africa’s largest advertisers**. Picture big budgets, and more alphas and betas than you can handle
- We value our people, their well-being, happiness and growth. Supported by our tireless HR department, employee wellness programmes, training programmes and growth planning.
- We’ve fully embraced **remote working**, and also provide the option for colleagues to meet in person should they so wish.
- Employee growth is close to our hearts, we value the right people and tailor careers around them.
- We have a flat structure, so no ivory towers and isolated working. We’re ONE team with a common goal.
- We have an **unlimited leave policy** called ‘Take What You Need’, we know for you to be at your best, you need to be rested and ready - both mentally and physically.
- We have a company-wide medical aid scheme, personal finance advisors, legal advisors, dieticians and the list goes on

**Who are we looking for?**

We’re looking for a **Client Service Intern** to join our Account Management team. One of our most important criteria is the passion for what you do, and the industry as a whole. All we need is aptitude and passion, with that anything is possible

**Job Scope**:

- Learn day-to-day management of clients by observation, taking notes, asking questions and assisting the client services team as required..
- Understand cross-department collaboration.
- Understand media campaign planning from strategy right through to implementation & reporting.
- Understand how digital media is planned, what are the steps and how to read campaign briefs
- Learn how to transform client briefs into internal briefs.
- Observe how to collaborate with client service, campaign managers and technical teams.
- Learn & practise how to book campaigns through Workbook
- Create cost estimates for campaigns, media spend and agency remuneration.
- Update agency tools, monitor campaigns and cross-collaborate financials with the finance team.
- Conduct ad hoc research to support planning/ creative and strategy for existing clients and new business as and when required.
- Draw up status reports & meeting agendas & minutes.
- Prepare PowerPoint presentations.
- Launch reports to be created and shared with relevant AM to sense check and share, once any new campaign goes live
- Update creative bibles
- Update and keep track of budget sheets
- Tasks are to be created and followed up on until completion upon request of the relevant AM
- Provide thorough proofreading when required.
- Provide support to anyone within the Client Services team.
- Act in the best interests of the agency at all times

**Requirements**:

- Be between 18 and 34 years of age
- Currently unemployed
- Passion and a willingness to learn

**Preferred Start Date**: ASAP

If you feel you meet the requirements listed above and would like to make us aware of your interest in joining this very cool business - please submit your CV, and a short description as to why we should invite you for an interview.



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