Employee Communication Specialist

4 months ago

Johannesburg, South Africa Glencore Full time

**Job highlights**
- Full time
- Johannesburg, Gauteng, South Africa
- Corporate Communication

**Job ID**
- R200000842**Closing date**
- 14/10/2024**Last Updated**
- 25/09/2024***

**GENERAL ACCOUNTABILITY**:
**Content creation and management**:

- Create, edit, and update content for the Group’s employee communication channels, including news, announcements, useful information and engaging content, ensuring accuracy, clarity, and alignment with brand guidelines.
- Develop and refresh content for local office intranet sites, including pages and news updates ensuring relevance to local audiences while maintaining consistency with the Group’s overall messaging.
- Collaborate with the wider team to ensure that all content supports the overarching communication strategy and resonates with diverse employee demographics.

**Support strategic initiatives**:

- Work closely with other team members to contribute to strategic communication initiatives, ensuring content aligns with Glencore’s business strategy, Purpose, Values, and culture.
- Participate in planning and brainstorming sessions to develop innovative content ideas that support employee engagement, organisational change, and culture enhancement.

**Brand consistency**:

- Ensure all content is aligned with Glencore’s brand, tone, and design guidelines, maintaining consistency across all communication channels.
- Assist in monitoring and updating brand guidelines as necessary to reflect evolving business needs and employee feedback.

**Analytics and Feedback**:

- Monitor the performance and effectiveness of content by analysing engagement metrics and feedback, providing insights and recommendations for continuous improvement.

**This role will be based at our Melrose Arch offices, reporting to the Communications Manager.**

**QUALIFICATIONS**:

- Bachelor's degree in communications, Human Resources, organisational psychology, change management or a related field.

**WORK EXPERIENCE & SKILL REQUIREMENTS**:

- **Content development experience**: proven experience in content creation, writing and editing within a corporate environment and ideally a mining, trading or similar industry. Experience in employee communications is preferred.
- **Writing and editing skills**: Strong writing and editing skills, with the ability to produce clear, concise, and engaging content tailored to diverse internal audiences.
- **Technical proficiency**: Proficient in using content management systems (CMS), intranet platforms, and other digital tools for content creation and management.
- **Attention to detail**: Exceptional attention to detail with the ability to ensure accuracy and consistency across all content.
- **Team collaboration**: Ability to work collaboratively within a team, contributing to d goals and projects while also being able to work independently on assigned tasks.
- **Organisational Skills**: Strong organisational skills, with the ability to manage multiple content projects and meet deadlines in a fast-paced environment.
- **Communication skills**: Excellent verbal communication skills, with the ability to effectively liaise with team members and stakeholders across different departments and locations.
- **Language proficiency**: Native or fluent English speaker required; additional language skills are an advantage.

**About Group Corporate Affairs**

The mission of Glencore’s Group Corporate Affairs team is to strengthen and enhance Glencore’s reputation and be recognised as a trusted partner, so customers and stakeholders invest in us and want to do business with us, and potential and current employees want to work for us because they recognise and value we bring and the necessary role we play, and act on that basis.

We do this by engaging proactively and meaningfully with all relevant stakeholders to:

- Protect and strengthen our reputation and brand globally and in key geographies
- Unite employees around the company’s ambitions to foster a high-performance culture
- Manage political and regulatory risk effectively

**Who we are**

Glencore is one of the world’s largest global diversified natural resource companies and a major producer and marketer of more than 60 commodities that advance everyday life. Through a network of assets, customers and suppliers that spans the globe, we produce, process, recycle, source, market and distribute the commodities that support decarbonisation while meeting the energy needs of today.

With over 150,000 employees and contractors and a strong footprint in over 35 countries in both established and emerging regions for natural resources, our marketing and industrial activities are supported by a global network of more than 50 offices.

Glencore’s customers are industrial consumers, such as those in the automotive, steel, power generation, battery manufacturing and oil sectors. We also provide financing, logistics and other services to producers and consumers of commodities.

Glencore is proud to be a

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