Employee Communications Specialist

4 months ago

Johannesburg, South Africa Glencore Full time

**Job highlights**
- Full time
- Johannesburg, Gauteng, South Africa
- Corporate Communication

**Job ID**
- R200000844**Closing date**
- Never**Last Updated**
- 25/09/2024***
- GENERAL ACCOUNTABILITY:
Project management for digital employee communications:

- Drive project management relating to initiatives for the company intranet and digital communication tools, ensuring timelines, budgets, and project milestones are met.
- Coordinate with IT, other functions and relevant commodity departments to ensure a smooth implementation, troubleshooting issues and managing risks as they arise.
- Serve as the point of contact for all stakeholders involved in the project, driving regular updates and addressing any concerns.

Content creation and management:

- Create, edit, and update content for the Group’s employee communication channels (particularly digital channels), including news, announcements, useful information, multimedia and engaging content, ensuring accuracy, clarity, and alignment with brand guidelines.
- Develop and refresh content for global and local office intranet sites, including pages and news updates ensuring relevance to local audiences while maintaining consistency with the Group’s overall messaging.
- Support onboarding of new locations onto the global intranet and upskill them to develop digital content.
- Collaborate with the wider team to ensure that all content supports the overarching communication strategy and resonates with diverse employee demographics.
- Support strategic initiatives:

- Work closely with other team members to contribute to strategic communication initiatives, ensuring content aligns with Glencore’s business strategy, Purpose, Values, and culture.
- Participate in planning and brainstorming sessions to develop innovative content ideas that support employee engagement, organisational change, and culture enhancement.
- Brand consistency:

- Ensure all content is aligned with Glencore’s brand, tone, and design guidelines, maintaining consistency across all communication channels.
- Assist in monitoring and updating brand guidelines as necessary to reflect evolving business needs and employee feedback.

Analytics and Feedback:

- Monitor the performance and effectiveness of content by analysing engagement metrics and feedback, providing insights and recommendations for continuous improvement.

This role will be based at our Melrose Arch offices, reporting to the Communications Manager.
- QUALIFICATIONS:

- WORK EXPERIENCE & SKILL REQUIREMENTS:

- Content development experience: proven experience in content creation, writing and editing within a corporate environment (particularly on digital platforms) and ideally a mining, trading or similar industry. Experience in employee communications is preferred.
- Project management: experience with project managing initiatives which include digital products for use in communications.
- Writing and editing skills: Strong writing and editing skills, with the ability to produce clear, concise, and engaging content tailored to diverse internal audiences.
- Technical proficiency: Proficient in using content management systems (CMS), such as Point, WordPress or Dupral, intranet platforms, Microsoft 365, analytics tools and other digital tools for content creation and management.
- Attention to detail: Exceptional attention to detail with the ability to ensure accuracy and consistency across all content.
- Team collaboration: Ability to work collaboratively within a team, contributing to d goals and projects while also being able to work independently on assigned tasks.
- Organisational skills: Strong organisational skills, with the ability to manage multiple content projects and meet deadlines in a fast-paced environment.
- Communication skills: Excellent verbal and written communication skills, with the ability to effectively liaise with team members and stakeholders across different departments and locations.
- Language proficiency: Native or fluent English speaker required; additional language skills are an advantage.
- About Group Corporate Affairs
The mission of Glencore’s Group Corporate Affairs team is to strengthen and enhance Glencore’s reputation and be recognised as a trusted partner, so customers and stakeholders invest in us and want to do business with us, and potential and current employees want to work for us because they recognise and value we bring and the necessary role we play, and act on that basis.
We do this by engaging proactively and meaningfully with all relevant stakeholders to:

- Protect and strengthen our reputation and brand globally and in key geographies
- Unite employees around the company’s ambitions to foster a high-performance culture
- Manage political and regulatory risk effectively

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