Internal Account Manager

12 hours ago

Durban, South Africa First Distribution Full time

**IF YOU DO NOT MEET THE MINIMUM REQUIREMENTS PLEASE DO NOT APPLY**

**JOB PROFILE**

**Location**
**Durban**

**Job title**
**Internal Account Manager**

**Reports to**
DC External Account Manager

**Direct Subordinates (Job Titles)**
None

**2. Main Purpose of Position**:
To maintain and continue the growth and development of Sales and Account management.

**3. Key Performance Areas: All FD Hardware Brands.**

**KPA PERFORMANCE STANDARDS**
- Assist and contribute to the External AM by driving

**Sales and Account Management **revenue targets through targeted set of partners **performance function - Selling Hardware**

**Business development and sales, Dell CSG partners into the FD DC MSP Reseller Database; ** Driving reseller business and marketing strategy to enable **along with Dell CSG product and various **the expansion of the FD CSG portfolio within existing and **other silos. **new targeted accounts.
- Understand reseller strategy, programs and complete

portfolio of products
- Sales Certifications to be current on all brands and maintained.
- Bi-weekly Business Review Session with AM, Brand and

Presales (FD).
- Weekly Pipeline Status of projected deals and probability of deal status. Report opportunity details to Sales manager on a regular basis (biweekly) showing deal progression and pipeline creation using Customer

Relationship Management system. Discuss KPI and Target tracking weekly.
- Track and forecast, Partner Activities and status of activities achieved. Feedback on Brand performance and measure success, to be discussed in weekly meeting with

Sales manager.
- Engage and communicate Brand updates to Resellers
- Attend bi-weekly Brand Discussions, planning, pipeline and update sessions with Brand team
- Build and manage relationship with Key Resellers and FD

Brand and Pre-sales teams
- Attend Vendor Conferences.
- Demonstrate sales growth.
- Ensure that sales targets are achieved and report any deviations with detailed reasoning.
- Ensure CRM is always up to date and current.
- Encourage reseller awareness and attendance of all FD

**Marketing Management **events and initiatives.
- Managing resellers expectations by engaging with,

**People Management **operations, Brand and Pre-sales teams to support all

Reseller requests
- Attend training provided by Vendors to become totally self-sufficient in the sales of products
- **You will be required to perform such duties as reasonably required by the business. Your job**

**description may be amended from time to time if it is valid and reasonable. You will serve the**
**Company or any Associated Entity in such capacity as management may reasonably require.**
- **Duties must be performed' faithfully, diligently and to the best of your abilities. You agree to use his/her best endeavors to promote the best interests of the Company and any Associated Entity.**:

- **You may be required within reason, to work outside of set duties and/or perform in more than one role.**

**4. Competencies**:
**Knowledge - What should the Skills - List skills or what the Attributes - The behaviors’ that would drive person know? person should be able to do. successful performance.**
- **Knowledge of listed or **- **_Excel Intermediate _** - **_Attitude - always demonstrate your best in _**:

- _competing brands - **_Excellent your role and ensure professional attitude _**:

- _mentioned above _Communication with internal and external customers _
- **Previous reseller or _(written and oral) _** - **_Respect - demonstrate respect with actions _**:

- _end-customer - **_Demonstrated accuracy and words to internal and external _**:

- _relationships _and attention to detail customers _
- **Proven target achieved _with numbers _** - **_Accountability - accountable for the _**:

- _- track record - **_Demonstrated consequences of your action, both positive _**
- **Knowledge of relevant _confidentiality with and negative _**:

- _brand process _different Account _ - **_Integrity - consistently honest and truthful _**
- **Knowledge of vendor _Managers and vendors in dealings with peers, customers, and _**:

- _structure to have the - **_Ability to deliver on vendors _**:

- _correct point of contact _service level _ - **_Teamwork
- strive to work productively in _**
- **Knowledge of security _agreements co-operation with one another, fostering a _**:

- _industry in South Africa - **_Demonstrated ability healthy atmosphere with mutual support, _**
- **Knowledge of IT _towards business thus allowing everyone to achieve their _**:

- _Industry _intelligence own work-related goals _
- **Knowledge of company **- **_Accolades for top _** - **_Enjoyment - be creative and enrich the _**:

- _policies and process _performing salesperson working atmosphere within First _
- **Knowledge of budget _Distribution _**:

- _process - **_Go the extra mile when required _**

**5. Internal training associated with competencies**:
Completion of the Learning Portal /relevant Certificates - Sa

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