Account Manager- Networking

11 hours ago

Durban, South Africa First Distribution Full time

**PLEASE DO NOT APPLY IF YOU DO NOT MEET THE MINIMUM REQUIREMENTS**

**JOB PROFILE**:
**Job Title: Account Manager: Networks**

**Division: Sales: Networking / Cyber Security**

**Location & Address: Durban, KZN**

**Reports to: Regional Exec**

**WORKING RELATIONSHIPS**:
**Internal**: **Procurement**
- Sales Operations
- Brand Operations
- Account Managers
- Systems Engineers / Presales
- Marketing
- Logistics
- Regional Managers

**External**: **Vendor**
- Resellers
- End Users
- Vendor Alliance Partners

**JOB SUMMARY**:
Main Purpose of Position:

- To manage, maintain and grow First Distribution’s Networking product sales within assigned reseller base.
- All administrative responsibilities within assigned accounts and brands.

**RESPONSIBILITIES AND DUTIES**:
Key Performance Areas:
**KPA PERFORMANCE STANDARDS**

**Sales ** **Driving Gross Profit targets through Resellers.**
- Selling First Distribution’s Network product portfolio within existing Resellers.
- Recruitment of new Resellers.
- Display key competencies of product knowledge, brand programs across the relevant portfolio of products.
- Business Review Sessions with brand managers.
- Bi-Weekly sales review with Line Manager.
- Monthly sales review with General Manager: Networks.
- Drive targeted partner development planning.
- Drive Sales Strategy and overview sessions with resellers.
- On-boarding process within accounts: re operational, sales, technical processes.
- Build and manage effective relationships with relevant team members and resellers.
- Ensure the satisfactory execution of the aligned business plan in conjunction with your Line Manager and Brand

Managers.
- Demonstrate sales growth.
- Demonstrate the ability to Identify and Qualify new deals and partners in order to sustain the required levels of pipeline and target coverage
- Report opportunity details to Line Manager and brand managers on a regular basis (weekly) showing deal progression and pipeline creation using Customer

Relationship Management system.
- Ensure that sales targets are achieved and report any deviations with detailed explanation.
- Ensure targeted profit margins are achieved.
- Ensure brand rebates are realised.
- Ensure adherence to Call Plans
- Ensure weekly activities and minutes of meetings are reported to Line Manager.
- Ensure sales reports and sales forecasts are submitted to

Line Manager.
- Engage with Resellers and Brand Managers on required

Marketing events / initiatives.
- Ensure the achievement of position of NW BU Trusted

Advisor in Reseller Accounts
- Ensure customers receive newsletters, pricing, special

**Reseller Account Management **promotional offers, etc.
- Record detailed account information.
- Develop Strategic account plan for each allocated account.
- Comprehensive understanding of all role players, budgets, purchasing and competitors within assigned accounts.
- Facilitate & resolve queries and escalations.

**COMPETENCIES**:
**Knowledge** - You must know**:Skills** - You must be able to **Attributes** - You must in a way that will perform: drive successful performance which is supported by the **Company’s values.**
- Knowledge of relevant brand - Excel Advanced - Attitude - always demonstrate your products and process. - Demonstrated accuracy and best in your role and ensure
- Knowledge of vendor attention to detail with professional attitude with internal and structure to have the correct numbers external customers. point of contact. - Demonstrated confidentiality - Respect - demonstrate respect with
- Knowledge of information - Ability to deliver on service actions and words to internal and management industry in level agreements external customers.
South Africa. - Demonstrated ability - Accountability - accountable for the
- Knowledge of IT Industry towards business intelligence consequences of your action, both
- In depth knowledge of Sage - Emotional Intelligence positive and negative.

CRM - Adhere to all policies and - Integrity - consistently honest and procedures that are truthful in dealings with peers, implemented by the customers, and vendors.
Company - Teamwork
- strive to work productively in co-operation with one another, fostering a healthy atmosphere with mutual support, thus allowing everyone to achieve their own work-related goals.
- Enjoyment - be creative and enrich the working atmosphere.

**Internal training associated with competencies**:

- Training on all FD Vendor’s products
- Sage CRM administration and reporting

**Minimum Qualification**:

- Multiple Technical Sales Certifications in global Networking Technology

**Minimum Experience**:

- Customer Relationship Management (CRM) System administration
- 3 Years IT Account Management/Sales

**Nice-to-have Skills**:

- Technology Diploma, Degree or equivalent
- Mainstream Technology Distribution experience (i.e. selling to IT resellers)

**Additional Skills**:

- Strong Self Motivational and Empowerment skills.
- Strong Communication Skills.
- Str

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