General Manager

3 weeks ago


West Coast Western Cape, South Africa Hospitality Jobs Africa Full time

Oversee all operations of the boutique hotel, including front and back of house departments, as well as food and beverage services

Ensure exceptional guest satisfaction by maintaining high standards of service and hospitality

Manage and mentor a team of dedicated staff members, fostering a positive work environment

Develop and implement strategic plans to drive revenue growth and maximize profitability

Maintain property standards and ensure compliance with all regulatory requirements

Handle guest inquiries and resolve any issues promptly and professionally

Work closely with vendors, suppliers, and partners to optimize services and offerings

Take ownership of the hotel's financial performance, including budgeting and forecasting

Proven experience in a similar role within the hospitality industry, preferably in a boutique hotel setting

Strong leadership skills with the ability to motivate and inspire a diverse team

Excellent communication and interpersonal abilities

Exceptional organizational and time management skills, with the ability to work under mínimal supervision

Detail-oriented with a focus on delivering excellence in all aspects of hotel operations

Flexibility to adapt to changing priorities and handle multiple tasks simultaneously

Knowledge of industry trends, best practices, and regulatory requirements

Between 5 - 7 Years



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