Key Accounts Co-ordinator

2 weeks ago


Roodepoort, South Africa Clicks Group Limited Full time

**Position Summary**:
**Industry**:Pharmaceutical Sector
- **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Roodepoort
- **Contract**:Permanent**Remuneration**:Market Related
- **EE position**:Yes**Brand**:Clicks Group**Introduction**:
We are looking to recruit a permanent Key Accounts Coordinator to work for United Pharmaceutical Distributors (UPD). The role will be based at Roodepoort branch and will report to the New Business Manager.

**Job description**:
**Job Purpose**:

- To coordinate all key account management functions and deliver as per client expectations

**Job Objectives**:

- To assist in managing inventory levels by compiling dated stock reports and distribution stock levels, liaising with clients in regard to any discrepancies in stock.
- To liaise, co-ordinate and follow up on special customer deliveries.
- To generate, compile and distribute reports and distribution stats when required.
- To liaise with customers on distribution bookings, as well as create and circulate to the relevant departments.
- To proactively identify areas within UPD where process efficiencies can be improved and provide solutions to consistently reduce costs.
- To manage day to day adhoc requests from clients (including invoices, POD's)
- To resolve exceptions due to non-process or non-delivery of orders.
- To compile KPI reports in conjunction with the External KAM.
- To coordinate internal resources and maintain adherence to internal SLA’s

**Minimum requirements**:
**Education and Experience**
- Matric
- Post matric certificate/qualification in administration/customer care (highly desirable)
- 2-3 years experience in areas of customer care preferably with some experience in pharmaceutical/retail/healthcare.

**Knowedge**
- Knowledge of service excellence and customer principles
- Knowledge and understanding of the industry (pharmaceutical/distribution) (desirable)
- Knowledge of IT systems (CRM / UPD Oline etc)

**Competencies**
- Writing and Reporting
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Analysing
- Presenting and Communicating Information
- Adhering to Principles and Values
- Planning and Organising
- Ability to work under pressure and respond to requests timeously

**N.B**:
**All positions will be filled in accordance with our Groups Employment Equity plan.



  • Roodepoort, South Africa Clicks Group Limited Full time

    **Position Summary**: **Industry**:Pharmaceutical Sector **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain **Location**:Roodepoort **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: We are looking to recruit a permanent Key Accounts Coordinator to work for United...


  • Roodepoort, South Africa Clover Recruitment Full time

    **Job Advert Summary**: Clover is looking for an experienced and motivated National Key Account Manager to join the Commercial team. The successful individual will be responsible for managing of key accounts for specific national account. **Minimum Requirements**: - Degree - Business English: Fluent - Computer literacy (Advanced) - Travel off-site/...


  • Roodepoort, South Africa Fidelity Services Group Full time

    **Sponsorship Co-ordinator**: Work within the Events and Sponsorship department of a leading security company. The recruit will be based in the Westrand, (Helderkruin). Sponsorship Co-ordinator role is a junior manager role for someone, who has a great understanding of the Sport and the game of rugby, and is passionate about the sport, people, and...


  • Roodepoort, South Africa Clover Recruitment Full time

    **Job Advert Summary**: **Minimum Requirements**: **Manage the account development whilst building and maintaining customer relationships** - Analyse and develop customer plan for account - Understand category performance and drive category growth within account - Ensure strategy is implemented with regionals to support overall sales strategy - Ensure...

  • Senior Planning

    3 weeks ago


    Roodepoort, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Head: Academic Operations **IIE MSA**, formerly known as Monash South Africa, was founded in 2001 by Monash University. Since April 2019 we are part of The Independent Institution of Education (The IIE), a leader in the higher education sphere. The IIE is internationally recognised by the British Accreditation Council. IIE MSA,...

  • Senior Planning

    7 months ago


    Roodepoort, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Head: Academic Operations **IIE MSA,** since April 2019 we are part of The Independent Institution of Education (The IIE), a leader in the higher education sphere. The IIE is internationally recognised by the British Accreditation Council. IIE MSA, located on a 100-hectare campus in Ruimsig, Johannesburg, in the province of...

  • Senior Planning

    2 weeks ago


    Roodepoort, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Head: Academic Operations **IIE MSA** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education...


  • Roodepoort, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Head: Academic Operations **IIE MSA,** formerly known as Monash South Africa, was founded in 2001 by Monash University. Since April 2019 we are part of The Independent Institution of Education (The IIE), a leader in the higher education sphere. The IIE is internationally recognised by the British Accreditation Council. IIE MSA,...


  • Roodepoort, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: **Programme Manager:Finance and Accounting** **IIE MSA,** formerly known as Monash South Africa, was founded in 2001 by Monash University. Since April 2019 we are part of The Independent Institution of Education (The IIE), a leader in the higher education sphere. The IIE is internationally recognised by the British Accreditation...

  • Project Co-ordinator

    7 months ago


    Roodepoort, South Africa Automation Control Solutions Full time

    **Job Advert Summary**: Automation Control Solutions is a market leader in Southern Africa in the field of Process Control Instrumentation providing world-renowned products, specialised training, after sales service and technical support. Automation Control Solutions represents Emerson Automation Solutions, in Southern and Eastern Africa Responsible for...

  • Administrator

    5 days ago


    Roodepoort, South Africa Fidelity Services Group Full time

    **Introduction** A vacancy exists for a Administrator for Robertville reporting to the Key Accounts Manager. The main purpose of the position is to provide co-ordination, administrative and secretarial support to the General Manager and to ensure that the facilities at the branch are in good order. **Minimum Requirements...** - Grade 12. -...

  • Project Co-ordinator

    7 months ago


    Roodepoort, South Africa Automation Control Solutions Full time

    **Job Advert Summary**: Automation Control Solutions is a market leader in Southern Africa in the field of Process Control Instrumentation providing world-renowned products, specialised training, after sales service and technical support. Automation Control Solutions represents Emerson Automation Solutions, in Southern and Eastern Africa Responsible for...

  • Personal Assistant

    4 days ago


    Roodepoort, South Africa Fidelity Services Group Full time

    A vacancy exists for PA/Branch Administrator for the Robertville FSS Branch. The main purpose of the position is to provide co-ordination, administrative and secretarial support to the Senior Manager. **Minimum Requirements** - Grade 12. - Administrative/Secretarial Post School Qualification. - At least 3-5 Years’ experience as a Personal Assistant...

  • Personal Assistant

    7 months ago


    Roodepoort, South Africa Fidelity Services Group Full time

    **Personal Assistant**: A vacancy exists for Personal Assistant/PA to the General Manager for Special Projects, based at the Head Office (Helderkruin). The main purpose of the position is to provide co-ordination, administrative and secretarial support. **Minimum Requirements** - Grade 12. - Administrative/Secretarial Post School Qualification. - At least...


  • Roodepoort, South Africa Fidelity Services Group Full time

    A vacancy exists for Personal Assistant/PA to the Specialized Service Manager, based at the Head Office (Helderkruin). The main purpose of the position is to provide co-ordination, administrative and secretarial support. **Minimum Requirements** - Grade 12. - Administrative/Secretarial Post School Qualification. - At least 3-5 Years’ experience as a...


  • Roodepoort, South Africa Fidelity Services Group Full time

    **Personal Assistant**: A vacancy exists for Personal Assistant/PA to the General Manager for Specialised Services, based at the Head Office (Helderkruin). The main purpose of the position is to provide co-ordination, administrative and secretarial support. **Minimum Requirements** - Grade 12. - Administrative/Secretarial Post School Qualification. - At...


  • Roodepoort, South Africa Fidelity Services Group Full time

    **Vacancy: Training Administration Coordinator** **Division and location: Group HR - Fidelity Corporate Services Institute of Excellence** **Reporting to: Regional Training Manager** The above vacancy exists at Florida, Roodepoort, reporting to the Regional Training Manager.** The overall purpose of this position is assisting the Training Academy with...


  • Roodepoort, South Africa GBS Full time

    Do you excel at fostering business growth and providing customized solutions that surpass client expectations? If so, we have the ideal opportunity for you! Join our **telecommunications partner in Roodepoort** and transform your sales career! We’re on the lookout for a results-focused **Key Account Manager** to become part of our vibrant sales team and...

  • Branch Administrator

    3 weeks ago


    Roodepoort, South Africa Fidelity Services Group Full time

    A vacancy exists for Branch Administrator for the Specialised Services Division at Helderkruin, Roodepoort. This role reports into the Business Support Structure. The main purpose of the position is to provide co-ordination, administrative and secretarial support to the Managerial staff within this Department. **Minimum Requirements** - Grade 12. -...


  • Roodepoort, South Africa Fidelity Services Group Full time

    **Branch Administrator** FIDELITY SECURITY SERVICES - Specialised Services, Helderkruin, Gauteng A vacancy exists for Branch Administrator for the Specialised Services Division at Helderkruin, Roodepoort. This role reports into the Business Support Structure. The main purpose of the position is to provide co-ordination, administrative and secretarial...