Branch Administrator

3 days ago


Roodepoort, South Africa Fidelity Services Group Full time

A vacancy exists for Branch Administrator for the Specialised Services Division at Helderkruin, Roodepoort. This role reports into the Business Support Structure. The main purpose of the position is to provide co-ordination, administrative and secretarial support to the Managerial staff within this Department.

**Minimum Requirements**
- Grade 12.
- Administrative/Secretarial Post School Qualification.
- At least 3-5 Years’ experience as an Administrator
- Valid driver’s license with own reliable transport.
- Ability to travel as and when required.
- Ability to work extended hours as and when required.
- Clear criminal record and no pending cases.
- Advanced Excel, MS Word and Power Point proficiency a must - You will be tested on your proficiency.
- Knowledge of the SAP and HR / E-Payroll systems are beneficial.
- Above average verbal and written communication skills in English.
- Ability to resolve conflict effectively.
- Ability to handle work related stress and work effectively under pressure.
- Ability to work independently and ability to meet strict deadlines.
- Highly motivated and enthusiastic.

**KEY PERFORMANCE AREAS**:

- Co-ordination of appointments, diary management and client engagements/events.
- Presentation of Services of the complete group and compiling of these presentations in collaboration with various departments.
- Excel Spreadsheet combinations and Information extraction of these spreadsheets into presentation formatting and costing analysing of information provided.
- Office administration and general Administrative duties.
- Screening of telephone calls and taking of messages.
- Minute taking at meetings and engagements as and when required
- Maintaining of strict confidential protocols regarding correspondence and communication.
- Liaising at different levels of the Branch and act as Ambassador of the Regional Managers office.
- Consolidate management information and reports.
- Compiling weekly and monthly reports.
- Typing of documents, reports and preparation of presentations
- Assisting in queries and day to day co-ordination of operational tasks related to area of responsibility.
- Compilation of weekly and monthly operational reports and communication.

**OTHER PERSONALITY ATTRIBUTES & CORE COMPETENCIES**:

- Ability to maintain confidentiality and handle office maters with utmost professionalism.
- Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels.
- Above average report writing skills.
- Organizing skills.
- Initiative skills.
- Time Management skills.
- Attention to detail.
- Team player.
- Self-development and that of others.
- Self-motivated & Independent operator.
- Delivery-orientated and deadline-driven
- Sensitivity to confidential matters is required
- High emotional intelligence (EQ) required.
- Professional interpersonal communication (written and verbal).
- Able to function in an unstructured environment.
- Build relationships across the business
- Ownership and accountability and decision making skills.

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._


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