Guest Relations, Near Kruger National Park: Salary
10 hours ago
**If you would like to join this family and have at least 3-5 years’ experience in a similar position, please submit your CV with a covering letter explaining why you would be perfect for this amazing opportunity**
***Key Performance Areas**
Working in Guest Relations means your focus is to ensure that the needs and requests of the Guests are met, and that each Guest has a memorable stay. This position has the responsibility of dealing with Guests daily. The duties include Guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to Guests regarding accommodation, services, and activities, and will act as the Communications hub of the lodge, distributing information without delay to the relevant people and departments
- Perform Reception functions related to all guest touch points, including interaction, hosting duties and administrative tasks.
- Obtain all required reservation information prior to arrival, following up on arrival details on the day.
- Meet and greet guests
- Perform guest arrival experience including all amenities, welcome and check-in
- Perform guest departure experience, including payment of account, obtaining keys, check out, lunch packs, farewell
- Offer guest information regarding service, accommodation, facilities
***Requirements: Qualifications, Skills, Experience**
- Grade 12 (essential)
- Qualification in hospitality (advantageous)
- Excellent communication skills
- Excellent interpersonal skills
- At least 6 months experience in a similar role
- Administrative skills
- Sound knowledge of applicable property/company procedures for department
- Sound knowledge of MS Office suite and PANstrat
- Experience with highest level of customer service in a luxury environment
- Knowledge of in-room equipment and appliances
***Personal/Professional Attributes**
- Quick innovative thinker
- Great people skills, diplomacy
- Able to remain focused and professional
- Excellent attention to detail
- Guest-focused philosophy, living and driving the company brand and experience
- Excellent communication skills (written and verbal), practicing honest communication
- Team player with positive attitude, enthusiasm and emotional control
- Excellent time management and self-discipline
- Well-developed interpersonal and problem-solving skills
- Proactive, uses initiative and creative flair when required
- Committed and loyal
- Adaptable and flexible
- Works accurately under pressure
- Well-developed people skills displaying tolerance, patience and care
- Leadership skills with passion for development and skills transfer
***Remuneration and Package**
- Remuneration is competitive and commensurate with experience and skills
- Includes benefits such as medical aid, provident fund, accommodation and meals
**Job Features**:
**Job Category**:
Guest Relations
-
Trails Guide Kruger National Park
7 months ago
Mpumalanga, South Africa HotelJobs.co.za Full time**JD Specialized Recruitment** is currently partnering with an ultra-luxury 5* Lodge in the Kruger National Park to find a highly experienced **TRAILS GUIDES **to join their team. **Requirements and Experience**: - 5 years plus experience at a 5* luxury property - FGASA Level 2 with completed trails essential and non-negotiable. - ARH & Rifle proficiency /...
-
Lodge Anchor Malelane, Kruger National Park
1 week ago
Mpumalanga, South Africa Cedar Wood Recruitment Full timeCedar Wood Recruitment is now recruiting for our client, a lodge in the Kruger National park for a Lodge Anchor **Salary**: R8500 - R12000 (negotiable) Live in, Uniform, Meals, Tips **Requirements**: Must have 2 years’ experience in a lodge environment Must be computer Literate, competent with office and admin duties Must be able to communicate...
-
Management Couple Kruger National Park
7 months ago
Mpumalanga, South Africa HotelJobs.co.za Full time**JD Specialized Recruitment** is currently assisting a 5* self-catering Lodge in the Kruger National Park, to recruit a multi-skilled and passionate **MANAGEMENT COUPLE** **Please note - No pets or children** **Lodge Manager Requirements and Experience**: - Diploma or Degree in Hospitality or equivalent beneficial. - 5 years plus experience at a 4 / 5*...
-
Mpumalanga, South Africa Cedar Wood Recruitment Full time**Cedar Wood Recruitment is now recruiting for a Senior Maintenance Assistant at a luxury game lodge near the Kruger National Park** ***The Senior Maintenance Assistant is accountable to the Maintenance Manager and will assist with the repair and maintenance of all facilities, buildings and equipment in addition to coordinating and managing maintenance and...
-
Lodge Couples Position-kruger National Park
2 weeks ago
Mpumalanga, South Africa Cedar Wood Recruitment Full timeCedar Wood Recruitment is now recruiting for our client, a 5* star lodge based in the Kruger National Park The position is a couple’s position (Maintenance and Admin Assistant/Stock controller) Couples with children are welcome to apply. The accommodation provided is a two-bedroom dwelling **Maintenance Manager** - Minimum education: Tertiary level and...
-
Mpumalanga, South Africa Cedar Wood Recruitment Full time**Cedar Wood Recruitment is now recruiting for a Guest Services Supervisor at a private “Big Five” game reserve adjacent to the Kruger National Park. There are two world renowned lodges within the reserve which form part of an international portfolio of exclusive lodges. The area is an excellent place to observe buffalo, rhinoceros, elephant, lion and...
-
Guest Services Supervisor, Kruger Np Area: Salary
7 months ago
Mpumalanga, South Africa Cedar Wood Recruitment Full time-Permanent Mpumalanga Posted 1 day ago **Cedar Wood Recruitment is now recruiting for a Guest Services Supervisor at a private “Big Five” game reserve adjacent to the Kruger National Park. There are two world renowned lodges within the reserve which form part of an international portfolio of exclusive lodges. The area is an excellent place to observe...
-
Maintenance Manager, Kruger Area: Salary to Be
2 weeks ago
Mpumalanga, South Africa Cedar Wood Recruitment Full time**Cedar Wood Recruitment is now recruiting for a Maintenance Manager at a luxury game lodge in a prestigious, big 5 private game reserve near the Kruger National Park.** **Key Performance Areas** **NB: Duties are not limited to the below and you will be expected to assist with other aspects of the business when requested.** **_ General_** - Responsible...
-
Mpumalanga, South Africa Cedar Wood Recruitment Full time**Cedar Wood Recruitment is now recruiting for an HR Generalist at a luxury game lodge near the Kruger National Park** **Key Performance Areas** - Manage all HR aspects with focus on staff wellbeing, promoting the Company’s Purpose and _Values, maintaining the “at home” personal attention levels and supporting the efficient, effective, and...
-
Mpumalanga, South Africa Cedar Wood Recruitment Full time**Cedar Wood Recruitment is now recruiting for a Maintenance Manager at a luxury game lodge near the Kruger National Park** ***Assume full responsibility for maintaining the overall operation and administration of the maintenance department, as well as the appearance and working order of the interior and exterior of the property, including landscaping,...
-
Trails Guide, Kruger Np Area: Salary to Be Discussed
7 months ago
Mpumalanga, South Africa Cedar Wood Recruitment Full time-Permanent Mpumalanga Posted 1 day ago **Cedar Wood Recruitment is now recruiting for a Trails Guide at a private “Big Five” game reserve adjacent to the Kruger National Park. There are two world renowned lodges within the reserve which form part of an international portfolio of exclusive lodges. The area is an excellent place to observe buffalo,...
-
Mpumalanga, South Africa Cedar Wood Recruitment Full time**Cedar Wood Recruitment is now recruiting for a Maintenance Assistant at a private “Big Five” game reserve adjacent to the Kruger National Park. There are two world renowned lodges within the reserve which form part of an international portfolio of exclusive lodges. The area is an excellent place to observe buffalo, rhinoceros, elephant, lion and...
-
Assistant F&b Manager, Near Kruger National Park:
10 hours ago
Mpumalanga, South Africa Cedar Wood Recruitment Full time**Cedar Wood Recruitment is now recruiting for an extraordinary and experienced Assistant F&B Manager who is able to build on a reputation of excellence and international acclaim at a multiple award-winning family-owned private luxury lodge.** - **If you would like to join this family and have at least 3-5 years’ experience in a similar position, please...
-
Guest Relations Consultant
1 month ago
Mpumalanga, South Africa MORE Family Collection Full timeGuest Relations Consultant’s main task is to ensure that the needs and requests of the Guests are met, and that each Guest has a memorable stay. This position has the responsibility of dealing with Guests daily. The duties include Guest handling as well as performing administration tasks. You are required to obtain reservation information and offer...
-
Field Guide mpumalanga
7 months ago
Mpumalanga, South Africa HotelJobs.co.za Full time**Responsibilities**: - Ensures the highest quality of game experience for the guests. - Hosts guests in line with Standard of Excellence. - Shows an exceptional appreciation and sensitivity to the environment at all times. - Ensures that guest and staff safety is always a priority. - Communicates with Front of House staff to ensure the best possible...
-
Guest Relations
2 weeks ago
Mpumalanga, South Africa CP Personnel Full timeGUEST RELATIONS x2 Mpumalanga R6000 - R8000 2-4 years experience In 5* lodges Hotel diploma **Job Types**: Full-time, Permanent **Salary**: R6,000.00 - R8,000.00 per month Ability to commute/relocate: - Mpumalanga, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)
-
Guest Relations
2 days ago
Mpumalanga, South Africa CP Personnel Full time**GUEST RELATIONS x2** Mpumalanga R6000 - R8000 2-4 years experience In 5* lodges Hotel diploma **Job Types**: Full-time, Permanent **Salary**: R6,000.00 - R8,000.00 per month Ability to commute/relocate: - Mpumalanga, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)
-
Maintenance Assistant
2 weeks ago
Mpumalanga, South Africa Recruit for Africa Full time**Maintenance Assistant | Kruger Park | 5 Star Lodge**: We are currently looking for a **MAINTENANCE ASSISTANT** to join this well-known hospitality group with luxury lodges located in the Kruger National Park **Key Focus Areas for the Assistant Maintenance Manager**: - Maintenance and repairs to all lodge facilities and equipment - Work efficiently and...
-
Assistant Management Couple
4 months ago
Mpumalanga, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - Assistant Management Couple** **5* Safari lodge - Kruger Area, Mpumalanga** A position has just opened for an Assistant Management couple at a stunning Safari Lodge in a private game reserve near Kruger. The couple must have good management experience in luxury safari lodges with a great all-rounder type...
-
Concierge Airstrip Administrator, Kruger Np Area:
7 months ago
Mpumalanga, South Africa Cedar Wood Recruitment Full time-Permanent Mpumalanga Posted 1 day ago **Cedar Wood Recruitment is now recruiting for a Concierge Airstrip Administrator at a private “Big Five” game reserve adjacent to the Kruger National Park. There are two world renowned lodges within the reserve which form part of an international portfolio of exclusive lodges. The area is an excellent place to...