Sales Inbound Advisor

6 months ago

Centurion, South Africa OUTsurance Full time

**Company Description**
OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high with their energy and expertise. If you’re keen to grow your career in a vibrant environment with lots of ‘fun’, this could be the career opportunity you’ve been looking for.

**What Do You Get OUT?**
- OUTsurance has been voted Top Employer South Africa since 2022. Our people vision is to be a great company to work for where you always get something OUT.

**We Offer Our Employees**:

- A winning, fun and inclusive company culture that embraces diversity.
- Great Rewards and Recognition programs.
- Benefits (Medical Aid, Pension fund, Group life and Disability benefits)
- Growth opportunities (we hire talent, train skill and promote values driven leaders from within)
- Wi-Fi on campus and Emergency Panic-Assist through the OUTsurance app
- Employee wellness programs: Free Counselling, Legal Advice and Financial Coaching for you and your members of household.
- A chance to give back (Staff Helping SA OUT volunteer program) and much more.
- Casual Dress Code
- Central office location with shuttles to and from the Gautrain station and Centurion Taxi Rank
- Onsite Clinic, Canteen, Carwash, Barber, Beauty Salon and Sports facilities
- Day care centre during public school holidays
- Maternity Expressing Rooms
- Prayer Rooms

**Job Description** Role Overview**

As an Inbound Sales Advisor, you will be interacting with customers that contact the Call Centre directly. You will do the needs analysis with the customer all the while highlighting the benefits and features of the product in question and emphasizing the benefit of being ensured by OUTsurance. You will be required to interact with clients, increase sales, and elevate customer experience.

**Competencies***
- Computer Literate
- Impeccable Communication & interpersonal skills
- High Pressure and stress tolerant
- Problem solving
- Tenacity
- Negotiating skills
- Coachable/ Teachable
- Adaptability
- Time management
- Quality Orientated
- Goal orientated

**Qualifications** Qualifications**
- Matric
- FAIS Regulatory Exam
- Recognized Qualification depending on previous advice giving roles

**Experience**
- Previous Call Centre experience in Telesales.
- Experience in short term insurance industry will be advantageous

**Additional Information**

In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.

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