Dynamic 365 CRM Consultant
2 days ago
**Dynamic 365 CRM Consultant**
The Dynamics CRM Consultant will be responsible for reviewing client business processes, re-engineering the client’s processes to improve efficiency, and performing many of the functional tasks required for a successful CRM implementation.
The Dynamics CRM consultant must have a good knowledge of Dynamics 365 and participates in the design and architecture sessions, gather and document business processes and requirements for the project. Assist with architecting the CRM system, related customization, portals and is responsible for delivering high-quality CRM technical/business solutions.
In the role the consultant supports sprint planning, provides updates on progress at daily stand ups and when required works with Process Owners to clarify / amend / create user stories. Dynamic 365 CRM
**Key Responsibilities**:
- Leading requirements gathering sessions
- Documentation of business processes and requirements
- Leading the development of Use Cases and Design document artifacts to effectively convey requirements
- Configuration of Dynamics CRM
- Test script creation, planning and execution
- Training documentation creation
- Delivery of on-site and virtual training sessions
- Documentation of Data Mapping for integration and migration tasks
**Requirements**:
- Professional experience of Dynamics 365 for Sales, Customer Service, Marketing, Portals
- Professional experience of Microsoft Power Platform and plugins
- Professional experience of the methods and tools used to customize and extend Dynamics 365 solutions.
- Experience in Power Platform (Power Apps Portals, Canvas and Model Driven Apps, Power Automate, Power BI) and Common Data Service.
- Strong workshop, facilitation and presentations skills.
- Good understanding of DevOps
- Good understanding of testing methodologies.
- Certifications - Six Sigma, Lean, Agile desirable.
- Working proficiency in English required
**Job Type**: Permanent
**Salary**: R38,000.00 - R40,000.00 per month
Ability to commute/relocate:
- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)
-
Dynamic 365 CRM Consultant
2 days ago
Cape Town, South Africa Isilumko Staffing Full timeThe Dynamics CRM Consultant will be responsible for reviewing client business processes, re-engineering the client’s processes to improve efficiency, and performing many of the functional tasks required for a successful CRM implementation. The Dynamics CRM consultant must have a good knowledge of Dynamcis 365 and participates in the design and...
-
System Administrator
7 days ago
Cape Town, South Africa Synergy Jobs (Pty) Ltd Full time**Title**:System Administrator (Dynamics CRM Consultant) **Location**: Cape Town **Salary**:R25-32k per month CTC - Training Roll out - Writing documents specific to CRM - Support for CRM - Rolling out of CRM Projects - Involved in analysis of CRM projects **Experience** - 3+ years’ experience working with relevant Microsoft technologies, preferably in...
-
Cape Town, South Africa Black Pen Recruitment Full time**About Us** BlackPen Recruitment is South Africa's top recruitment agency for FinTech, Cryptocurrency and Startup companies wanting to enter the African Market. We help companies hire the best talent in EMEA countries. **About the Company** Our client operates as a global network of independent member firms offering audit, tax and advisory services to...
-
CRM Data Administrator
3 months ago
Cape Town, South Africa StaffSelect | IT Select Recruitment Full time**Job Overview**: **Date Posted**: Posted 3 days ago- **Location**: Cape Town, Western Cape- **Job Title**: CRM Data Administrator (MS Dynamics)- **Education Level**: High School / Matric- **Job Level**: Intermediate- **Minimum Experience**: 1 - 3 Years**CRM Data Administrator (MS Dynamics) required in Cape Town.**: CRM **Data Administrator** - If you’re a...
-
Contract Dynamics CRM Technician
7 months ago
Cape Town, South Africa Recruitment Legends Full time**Contract Dynamics CRM Technician** **Remote, Cape Town R36 000 - 46 000pm** **Key Responsibilities**: 1. Technical Support: - Provide first-line technical support to CRM users, addressing issues related to system functionality, performance, and configuration. - Troubleshoot and resolve CRM-related incidents, service requests, and user inquiries in a...
-
Office 365 Consultant
2 days ago
Cape Town, South Africa ABC Worldwide (Pty) Ltd Full time**Office 365 Consultant** The Office 365 Consultant will be responsible for leading requirements gathering sessions, document requirements, run projects and implement smaller solutions based on low code approach with the business responsible. The Office 365 consultant must have a good knowledge of around Office 365/Azure and participates in the design and...
-
Dynamics Sales/customer Service CRM Technician
7 months ago
Cape Town, South Africa Recruitment Legends Full timeDynamics Sales/Customer Service CRM Technician Remote R25 000- 35000 PM 3-4 month contract Managed IT services company seeks a Dynamics Sales/Customer Service CRM Technician - Technical Proficiency: A solid understanding of Dynamics 365 is essential. Proficiency in configuring and customizing the Customer Service and Sales modules is needed. - Sales and...
-
Dynamics CRM Technician/expert
7 months ago
Cape Town, South Africa Recruitment Legends Full time**Dynamics CRM Technician/Expert (Sales/Customer Service Module)** **Remote R48 000- 85 000 PM** **3-4 month contract** Managed IT services company seeks a Dynamics Sales/Customer Service CRM Technician - Technical Proficiency: A solid understanding of Dynamics 365 is essential. Proficiency in configuring and customizing the Customer Service and Sales...
-
Cape Town, Western Cape, South Africa Surgo PTY Ltd Full timeUnlock a Challenging Opportunity in Support ServicesWe are currently seeking an experienced Dynamics 365 Business Central Support Specialist to join our esteemed team at Surgo PTY Ltd.About the Role:This is a pivotal position for an individual with extensive knowledge of Dynamics 365 Business Central and outstanding customer service skills. As a key member...
-
Cape Town, South Africa Black Pen Recruitment Full time**About Us** BlackPen Recruitment is South Africa's top recruitment agency for FinTech, Cryptocurrency and Startup companies wanting to enter the African Market. We help companies hire the best talent in EMEA countries. **About the Company** Our client operates as a global network of independent member firms offering audit, tax and advisory services to...
-
Business Applications Support Analyst
2 days ago
Cape Town, Western Cape, South Africa Surgo PTY Ltd Full time**Job Overview**Surgo PTY Ltd is seeking a highly skilled Business Applications Support Analyst to join our established client support team. This exciting opportunity presents a significant chance for an experienced Business Central user or support professional to work in close collaboration with a talented team, supporting a range of clients across the...
-
Technical Support Specialist
2 days ago
Cape Town, Western Cape, South Africa Surgo PTY Ltd Full timeWe are seeking a skilled Technical Support Specialist to join our team, providing exceptional support for our clients utilizing the Dynamics 365 Business Central platform.The ideal candidate will have previous experience in an internal or external facing Business Central helpdesk support team, with hands-on experience using ticket management systems and a...
-
CRM Administrator
3 days ago
Cape Town, South Africa RSAWEB Full timeEstablished in 2001, RSAWEB is a fast-growing and highly innovative Internet Service Provider. We specialise in Cloud infrastructure, Enterprise Connectivity, Mobile Data Management, Fibre To The Home and Fibre To The Business. Our focus is on helping customers succeed online by leveraging technology to increase revenue, manage risk and contain...
-
B2b Sales Development Representative
4 months ago
Cape Town, South Africa Crossware 365 Full timeJob Title: B2B Sales Development Representative Location: Cape Town, South Africa Job Summary: We are seeking a motivated and dynamic B2B Sales Development Representative to join our growing team. As an SDR, you will play a crucial role in driving revenue growth by generating and qualifying leads for our sales team. You will be responsible for identifying...
-
Senior CRM Consultant
6 months ago
Cape Town, South Africa Webrepublic (Pty) Ltd Full timeOver the last decade, Webrepublic has grown from an ambitious startup into Switzerland’s leading digital agency. More recently, Webrepublic has launched a subsidiary in South Africa to work hand-in-hand with our HQ in Switzerland. Our team in Cape Town has grown and we are now looking for a **Senior CRM Consultant** to expand our local presence into a...
-
Counter Sales Executive
2 weeks ago
Cape Town, South Africa Dynamic Consultant Full timeRequired counter sales person for African based company, having good communication & good convincing skills Roles & Duties: - Greeting and directing customers - Providing accurate information (e.g. product features, pricing and after-sales services) - Answering customers’ questions about specific products/services * - Provide accurate information (e.g....
-
CRM Solutions Architect
5 months ago
Cape Town, South Africa Huble Full timeWelcome to Huble - we are an international, creative, digital business & CRM consultancy with Elite HubSpot Partner status. We focus on providing solutions to increase our customer's level of CRM sophistication and offer strategic consultancy across marketing, sales, websites, creative and design. We believe in striking a balance between professionalism and...
-
Cape Town, South Africa Sable International Full timeAre you energetic, ambitious and looking to develop your career? Our Business Immigration and UK Education Corporate Services department is looking to add a UK Consultant Support member to their team in our Cape Town office. This individual will work alongside our UK Business Immigration team and UK Education Corporate Services to assist with all their...
-
CRM Associate
6 months ago
Cape Town, South Africa takealot.com Full timeWe're a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build...
-
Technology Support Services Consultant
1 week ago
Cape Town, South Africa Red Deer Global Inc Full timeCompany Description This unmatched, industry leader organization offers end-to-end solutions, digitally enabling high performance in employees. Their core purpose is to ignite the high-performance potential of people and organizations. Job Description An exciting career opportunity exists for a **Technology Support Services Consultant** seeking growth and...