Internal Sale Representative

2 months ago


Edenvale, South Africa CK Africa Talent Full time

Our Client in Edenvale has an Internal Sales vacancy available.

Job description, not limited to:

SALES AND REVENUE GROWTH:

  • Meet or exceed sales targets and quotas
  • Identify and pursue new sales opportunities
  • Upsell and cross-sell products or services

CUSTOMER RELATIONSHIP MANAGEMENT:

  • Build and maintain strong relationships with existing customers
  • Provide excellent customer service and support
  • Resolve customer complaints and issues

PROSPECTING AND LEAD GENERATION:

  • Research and identify potential customers (and potentially visit)
  • Generate leads through cold calling, emailing, or networking
  • Qualify leads and convert them into sales opportunities

PRODUCT KNOWLEDGE:

  • Develop and maintain in-depth knowledge (sufficient technical and application knowledge) of products or services
  • Stay up-to-date on industry trends, competitor activity, and market developments (market research)

COMMUNICATION AND NEGOTIATION:

  • Communicate effectively with customers, colleagues, and management
  • Assist with phone calls from different regions when branches are busy
  • NB: Where a query extends beyond your expertise, gain as much information as possible about the clients situation and escalate to a senior sales engineer.
  • Negotiate prices, terms, and conditions to close sales
  • Assist walk-in customers with product queries and purchases

SALES ADMINISTRATION:

  • Maintain accurate records
  • Process sales orders and handle administrative tasks

COLLABORATION AND TEAMWORK:

  • Work with all sales teams, marketing, and other departments to achieve sales goals
  • Share knowledge, best practices, and sales strategies with colleagues

CONTINUOUS IMPROVEMENT:

  • Identify areas for process improvement and implement changes
  • Stay up-to-date with industry trends, best practices, and sales techniques

QUOTATION AND ORDER MANAGEMENT:

  • Prepare and send quotations to customers
  • All quotes to be completed by or before 9am the following morning
  • Regularly follow-up on quotations sent out and document feedback
  • Manage orders, including processing, tracking, and fulfilment (keeping the customer up to date of progress)

Min Requirements:

  • Matric Certificate or equivalent
  • Must Have a technical qualification
  • Sales Related Background, min 2 years experience
  • Excel & MS Word
  • Bilingual

Additional:

  • Good Interpersonal and communicational skills
  • Technical Experience will receive experience
  • Trustworthy, diligent and work with minimal supervision
  • Work well under pressure
  • Familiar with basic principles of mathematics and science
  • Attention to detail
  • High levels of work ethics


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