Digital Key Account Manager

3 months ago

Johannesburg, South Africa Ferva Business Partners Full time

**Job Overview**:
The Digital Key Account Manager is primarily responsible for achieving digital sales targets by acquiring new key customers, and retaining existing large and mid-tier customers. This is done by nurturing client relationships, identifying opportunities to enhance product/service offerings, and ensuring that client campaign performance is carefully monitored and optimised to ensure the best return on investment. The Digital Account Manager is expected to collaborate with internal departments in order to optimise solutions and track market trends. The role is also responsible for being a Cars.co.za brand ambassador, whilst always championing the organisations culture and values.

**Key Responsibilities**

Revenue Growth:

- Canvas the competitive landscape and identify agencies, brands and advertisers which represent potential customers. Analyse and evaluate each potential customer to understand possible entry points and plan how to engage with them.
- Source key contact people and expand reach to decision-makers and influencers.
- Build and develop relationships with these key people, agencies, and brands, leveraging off Cars.co.za's current processes and products as well as future strategy.
- Engage with potential customers to understand their needs, requirements, and preferences, and obtain relevant briefs. Use this understanding and brief to design and pitch customised packages and service offerings that best meet the client's needs and provide the best possible ROI.
- Collaborate with key stakeholders and departments to develop and enhance existing and/or new products / service offerings. Leverage off each teams' expertise, knowledge, and experience to package new service offerings in an effective and creative way.
- Proactive client proposals that consistently reflect Cars.co.za's value proposition and with the intention of driving optimal revenue growth to meet sales targets.

Account Management:

- Work with the Head of Digital to forecast and develop a strategic account strategy for each year. This should include account goals and objectives (per client or brand), and focus on what actions/deliverables need to take place to drive revenue generation.
- Engage with clients in a meaningful, holistic way - this includes understanding each client's needs & preferences and adapting as necessary.
- Build, nurture and maintain relationships with clients to ensure ongoing engagement, satisfaction, and retention.

Campaign Optimsation, Reporting & Admin
- Work with the AdOps Team to monitor and optimise campaigns to ensure that there is sufficient performance, that the client's expectations are being met and that the client is receiving the best ROI; whilst always maintaining Cars.co.za's integrity and excellence as a brand.
- Oversee campaign performance and monitor it for technical issues. Provide feedback to clients by explaining the outcomes based on analyses. Identify opportunities to improve the campaign and make recommendations based on critical analysis in order to manage agreed campaign performance expectations, benchmarks, and parameters.
- Communicate with clients on a regular basis to keep them aware of progress, as well as any amendments and/or creative updates on campaigns.
- Integral in the billing process, and ensure clients are billed correctly and timeously.

Departmental Collaboration & Teamwork:

- Effectively liaise and collaborate with Content, Video, Tech, Finance and Product teams to ensure client, user and revenue outcomes.
- Mentor other digital sales team members, as well as assist other sales teams on digital product offerings.

**Requirements**:

- Previous Digital Sales experience
- Experience working with media agencies and client direct
- Good digital advertising knowledge
- Efficient in Microsoft Office Suite, in particular Powerpoint and Excel
- Ability to interpret and report on basic data sets
- Exceptional communication skills
- Ability to nurture and foster relationships at multiple levels
- Ability and keenness to work across multiple teams
- Organised, efficient and methodical

  • Digital Accounts Manager

    3 weeks ago

    Johannesburg, South Africa MB Digital Full time

    **Digital Manager Job Description** **Job Purpose** The **Digital Accounts Manager’s **main role is to develop, implement and oversee the digital marketing strategies of our clients and ensure that their digital goals are met. The Digital Accounts Manager’s focus is on advertising, digital marketing, and e-commerce. The Digital Accounts Manager is...

  • Digital Analyst

    4 weeks ago

    Johannesburg, South Africa Letsema Full time

    **JUNIOR DIGITAL CAMPAIGN MANAGER** With the future in mind, we are on the look-out for an exceptional, high performing Junior Digital Campaign Manager. The incumbent will play an integral role in overseeing the performance of the respective affiliate campaigns and manage large budgets across multiple channels with the objective of deriving the highest ROI...

  • Project Manager and Digital Account Manager

    2 weeks ago

    Johannesburg, South Africa Drop Zero Digital Full time

    Who are we? At Drop Zero Digital, we're not just building an agency but we’re crafting a haven for the ambitious and the innovative. What we’re looking for: Project and Digital Accounts Manager As our Full-Time Projects and Account Manager, you'll be leading the way in our client relationships. This position isn't solely about managing communications;...

  • Digital Account Manager

    2 months ago

    Johannesburg, South Africa Motsepe Advertising Full time

    **Objective of the role**: The digital account manager in client service is responsible for managing and optimising digital advertising campaigns for clients. The primary objective is to ensure client satisfaction and drive digital marketing strategies for maximum effectiveness. **Minimum qualification**: National diploma in marketing, business, or a...

  • Senior Account Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa League Digital Full time

    Job briefLeague is a full-service digital agency specialising in website design and development for enterprise customers. We are seeking a Senior Account Manager to join our team and lead the management of key client accounts.Responsibilities:The Senior Account Manager will be responsible for the following duties:Manage and maintain relationships with key...

  • Key Account Manager

    2 weeks ago

    Johannesburg, South Africa Worldwide Positions Full time

    Remuneration: - to be discussed - Location: - Johannesburg, Randburg - Remote work: - Not Applicable - Education level: - Matric - Job level: - Mid/Senior - Own transport required: - Yes - Type: - Permanent - Reference: - #KAM/NBD - Company: - Worldwide Positions **Job description**: Key Account Management and new business development - full range...

  • Digital Account Manager

    2 months ago

    Johannesburg, South Africa HelloYes Marketing Full time

    **Role summary**: The digital account lead role merges digital project management expertise with a strategic, client-focused approach. This position requires a deep understanding of digital trends, technologies, and advancements to deliver innovative solutions. The digital account lead leads projects from conception to completion, acting as the main liaison...

  • Digital Account Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa HelloYes Marketing Full time

    Role summary:The digital account lead role merges digital project management expertise with a strategic, client-focused approach. This position requires a deep understanding of digital trends, technologies, and advancements to deliver innovative solutions. The digital account lead leads projects from conception to completion, acting as the main liaison...

  • Digital Account Manager

    3 weeks ago

    Johannesburg, South Africa Ad Talent Africa Full time

    **Who are we** : An award-winning full-service marketing agency. **Who are we looking for**: A Digital Account Manager **What will you do**: You will lead and grow key accounts within the agency that are focused on digital brand building and lead generation campaigns. You will be performing multiple roles across the digital marketing eco-systems. **What...

  • Digital Account Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Ad Talent Africa Full time

    Who are we : An award-winning full-service marketing agency.Who are we looking for: A Digital Account ManagerWhat will you do:You will lead and grow key accounts within the agency that are focused on digital brand building and lead generation campaigns. You will be performing multiple roles across the digital marketing eco-systems.What will you need:Digital...

  • digital account manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Crayon Full time

    To find out more, click Apply or head on over to Crayon to review the full spec and applyHow you'll roleThe role for (Mid Level) Digital Account Manager is vacant due to the need for more experienced candidates in the digital marketing environment - i.e. those who have been exposed to and worked in areas involving SEO and analytics (beneficial). This hire is...

  • Key Account Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Worldwide Positions Full time

    Remuneration:- to be discussed Location: Johannesburg, Randburg Remote work: Not Applicable Education level: Matric Job level: Mid/Senior Own transport required: Yes Type: Permanent Reference:- #KAM/NBD Company: Worldwide PositionsJob description: Key Account Management and new business development - full range of litho and digital print.Able to open doors...

  • Digital Account Manager

    3 months ago

    Johannesburg, South Africa Recruitment Dynamix (Pty) Ltd Full time

    The role: The Digital account manager will optimise the client's online presence through digital marketing strategies. They will create strong relationships with clients and support them in the achievement of set digital marketing goals. As a digital account manager, you should have experience in implementing complex, detailed digital strategies in an...

  • Digital Account Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Dentsu Full time

    Digital account managers optimise a client's online presence through digital marketing strategies.Their goals are to create strong relationships with clients and to help them achieve their digital marketing goals.To ensure success as a digital account manager, you should be able to implement complex, detailed digital strategies in an accurate and timely...

  • Junior Digital Marketer

    4 weeks ago

    Johannesburg, South Africa Co-Ko Digital Full time

    **Junior Social Media Marketer** **Job Role, Responsibilities and Qualities**: - Work with the co-ko digital team to drive successful execution of clients’ campaigns, content calendars & content creation, posting schedules & new ideas & concepts - Create and monitor clients’ brands on social platforms to maximize client results - Monitor activity,...

  • Digital Account Director

    2 weeks ago

    Johannesburg, Gauteng, South Africa M&C Saatchi Group South Africa Full time

    Job Summary:As a Digital Account Director your primary responsibility is to drive the day-to-day client management with strategic influence on a fast-paced account. You will work on several digital campaigns from inception to delivery projects.Experience Required:3 -5 years' experience as an Account Director (big agency experience is preferable)3 years of...

  • Digital Account Manager

    2 weeks ago

    Johannesburg, South Africa Ad Talent Africa Full time

    **What we are looking for**: Digital Account Manager to join this great team. **Who are we looking for**: As a Digital Account Manager at OTT, your goal will be to work with our partners to support their B2B sales and marketing goals using the OTT product training and marketing platform. Some of their goals may include better product and brand awareness...

  • Key Accounts Manager

    1 week ago

    Johannesburg, South Africa Edge Executive Search Full time

    An international client in the Aviation sector in Johannesburg North seeks the expertise of a Key Accounts Manager/ Business Analyst. **Requirements**: - Staff training and staff management experience - Min. of 5 years experience in a similar field - Completed Degree / Business Analyst qualification (bonus) - Work on multiple projects - Data analysis,...

  • Digital Account Manager

    1 week ago

    Johannesburg, South Africa Crayon Full time

    **How you'll role** **What you'll need** **Experience**: - Digital experience is required as exposure and understanding of elements such as SEO, paid media, data and analytics are a key part of the every day job and interactions with clients - A solid understanding of digital tools and the ability to sell in services (up sell, cross sell) and quickly...

  • Key Account Manager

    3 weeks ago

    Johannesburg, South Africa Specd Full time

    **JOB DESCRIPTION*** **Job Title**: Media Sales - Key Account Manager **Employment type**:Permanent (full time) **Location**:Johannesburg **Key responsibilities**: - Drive new print advertising sales. - Achieve monthly sales targets. - Manage client direct and agency relationships. - Activate new customers through strategic selling. - Compile and...