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Logistics & Dispatch Supervisor

1 month ago

Durban, South Africa MECAD Systems Full time

Logistics & dispatch supervisor
- 2023-07-04 - 2023-11-04
- Permanent
- JHB000190
- Logistics, Warehouse & Freight- KwaZulu Natal, Durban
- (Market related)- A company based in Durban, KZN is looking for a Logistics & Dispatch Supervisor to join their team.

**Responsibilities**:

- Responsible for the efficient and safe scheduling/execution for the company’s logistics and dispatch.
- General management of all truck drivers.
- Logging and tracking required documentation in relation to all applicable deliveries.
- Routing truck maintenance.
- Responsible for all paperwork for invoice processing.
- The safe loading/placement of material on trucks.
- Efficient and timely scheduling/ordering of common carriers for nationwide shipments.
- Efficiently scheduling drivers/routes for economical deliveries.
- Ensure customer satisfaction through professional and on time deliveries.
- Schedule/order common carriers for timely and economical nationwide shipping.
- Communicate with customers & sales representatives about freight details, delivery times, and special handling requests.
- Handle all paperwork related to delivery/fulfilled orders and turning into credit for invoice processing.
- Maintain records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
- Keeping track of transportation regulations and laws to ensure truck drivers comply.
- Logging customer complaints to continuously find ways to improve customer service.
- Daily truck driver inspection reports.
- File freight claims as needed.
- Drive forklift as needed.

**Experience**:

- Minimum 3-5 years of experience as a logistics and dispatch supervisor.
- In-depth knowledge of trucking regulations, laws, and reporting requirements.
- Forklift certified.
- Ability to multitask.
- Basic computer skills.
- Outstanding customer service experience.
- Excellent organizational, written and oral communication, and time management skills.
- Supervisory experience.
- Working after hours to ensure delivery is completed or other work-related tasks to meet deadlines.
- Valid Driver's License - (Code 10 or 14)
- Able to follow verbal directions, read maps, follow GPS.
- Physically able to reach, stretch, bend, and sit for long periods of time during daily routine.
- For more information please contact:

- Andria Mulder

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