Customer Success Internship

3 weeks ago

Cape Town, South Africa Hewlett Packard Enterprise Full time

Customer success Internship

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. We are focused on campus, branch, mobility and the IoT to transform business models with the combined power of compute, context, control and secure connectivity.

We’re recognised leaders in Wi-Fi technology, and our mission is to provide the Edge-to-Cloud platform upon which our customers innovate in the mobile, IoT, and cloud era. We started small, a California-based start-up, and joined Hewlett Packard in 2015.

Aruba User Experience Insight are a Cape Town-based unit of Aruba, whose product is a Wi-Fi performance monitoring sensor. Our sensor was first of its kind in the space and began as a local start-up. In today’s era of ever-increasing wireless network coverage and ever-increasing dependency on connectivity, we are providing vital monitoring and troubleshooting capabilities to all manner of companies, hospitals, restaurants, campuses, warehouses, and retail outlets world-wide.

**Things to look forward to during your internship**:Private mentoring and coaching, launch & learn sessions with the broader company.

**How you will make your mark**
- Customer success: customer journey management, including onboarding, adoption, and renewals.

**Our Engineering Processes** We are agile and have a regular release cycle, which focuses on quick iteration and working closely with our partners. There is plenty of opportunity to learn and grow with Aruba UXI.
- This role has been designated as ‘Edge’, which means you will primarily work _**_remotely_**_, outside of an HPE office._

**About you**
- You will have earned a Bachelor's/Honours/Master's degree just prior to your start date.
- Your degree's focus is commerce/sales/services/marketing.
- You are analytical, creative, highly autonomous and a self-starter.
- You are keen to immerse yourself in the technology industry.
You are an excellent problem-solver.
- You have effective time management and organisational skills.
- You have excellent written communication skills
- You have a customer-first orientation.
- You pay rigorous attention to detail.
- You have strong analytical capabilities.

**Desirable skills**
- Wireless networking knowledge and experience
- Asset management experience
- Technical background

**We Offer**
- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?

Then let’s stay connected

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

**Job**:
Administration
**Job Level**:
N/A

**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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