IT Asset Administrator

4 days ago

Bellville, South Africa Momentum Metropolitan Holdings Full time

-Introduction

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.
Role Purpose

Manage and motivate a team of Financial Advisors in order to deliver an excellent client experience and support the achievement of sales targets.
Requirements

**Experience and Qualifications**:

- Grade 12 or equivalent
- 2-3 years administrative experience
- 2-5 years financial services experience
- Knowledge and understanding of procurement, asset register and incident management
- Understanding and knowledge of JD Edwards (JDE) will be an advantage.
Duties & Responsibilities

**INTERNAL PROCESS**
- **Capture, Edit and Update of assets** | Previous workday’s data (Assets, Sims, Dongles and Accessories) is captured / amended accurately and timeously on JDE
- **Transfers of assets** | Previous workday’s transfer requests (Assets, Sims, and Dongles) is captured / amended accurately and timeously on JDE
- **Disposal of assets **| Accurate and timeous disposal of assets requested.
- **Intermediary alignment **| Align previous workday’s advisor changes on JDE as per the intermediary file (appointments, termination, transfers, and resignations). Consult daily with the respective RA/PA to verify the actual location of the asset.
- **JDE Data management | **Continuous monitoring and timeous rectification of data errors and process improvements
- **JDE Reporting **| Timeous and accurate execution of daily, weekly, monthly, and additional ad-hoc requests.
- **JDE System Testing** |** **Perform regular system testing as per SLA when required.
- **Filing | **Previous workday’s supporting documentation (where applicable) in month and day order is stored in the cupboard.
- **Asset Audit | **Effective administration, execution, management, and reporting on Bi-annual advisor asset audits as per SLA
- **Administrate and manage lost, stolen and damage asset life cycle process | **Log replacement laptop JIRA (where applicable) and immediately report matter to Forensics.
- **JIRA management **| View, update and execute various JIRA assets requests timeously.
- **Monthly Reporting **| Run Forensics Lost, Stolen and Damage report as per SLA.
- **Standard Operating Procedures (SOP’s) | **Draft and update process documentation within SLA when required.

**CLIENT**
- Support the coordination, escalation and resolution of **client queries** and follow up with the relevant department to ensure client queries are resolved
- **Facilitate JDE training** when required.
- **Build and maintain relationships** with clients and internal and external stakeholders
- **Participate and contribute to a culture** which builds rewarding relationships, facilitates feedback and provides exceptional client service

**PEOPLE**
- Develop and maintain **productive and collaborative working relationships** with peers and stakeholders
- Positively influence and **participate in change initiatives**:

- **Continuously develop own expertise** in terms of professional, industry and legislation knowledge
- **Contribute to continuous innovation** through the development, sharing and implementation of new ideas
- Take **ownership for driving career development**

**FINANCE**
- **Administration and management of Acknowledgement of Debt (AOD) process**. Ensure funds are received, allocated and outstanding funds are followed up and reconciled.
- **Invoices | **Timeous and accurate capture, upload and receipting of various vendor payments
- **Invoice Queries | **Address and resolve queries within the required turnaround time
- **Invoice Reporting | **Timeously execute report when requested.
- **Identify solutions** to enhance cost effectiveness and increase operational efficiency
- **Manage financial and other company resources** under your control with due respect
- **Provide input into the risk identification processes** and communicate recommendations in the appropriate forum
Competencies
- Business Acumen
- Client/ Stakeholder Commitment
- Drive for Results
- Leads Change and Innovation
- Motivating and Inspiring Team
- Impact and Influence
- Collaboration
- Self-Awareness and Insight

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

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