Software Technical Support
6 months ago
Proven experience as Technical Support, similar client facing role withing the SAAS industry, preferably in the freight or logistics sector.
In-Depth understanding of the freight industry, including knowledge of logistics operations, supply chain management, and related Software solutions
Excellent interpersonal and communication skills, with the ability to build strong relationships and effectively convey complex concepts to diverse stakeholders.
Strong negotiation and problem -solving abilities, with a customer -centric approach.
Exceptional organizational and time management skills, with the ability to manage multiple client accounts and prioritize tasks effectively.
Self
- Motivated, Proactive, and results
- oriented.
Proficiency in CRM Software and Microsoft office Suite
Willingness to travel for client meetings and industry events.
Driver's License and Own Transport
**Salary**: R10,000.00 - R15,000.00 per month
Ability to Commute:
- Durban, KwaZulu-Natal (required)
Ability to Relocate:
- Durban, KwaZulu-Natal: Relocate before starting work (required)
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