Software Technical Support

NO PHONE CALLS NOR WALK-INS WILL BE ACCEPTED!!! **Key Responsibilities**: - Provide first-level technical support to users experiencing issues with our unique software. - Guide users through step-by-step troubleshooting procedures to identify and resolve software-related problems. - Gather relevant information to understand and diagnose customer issues,...

Proven experience as Technical Support, similar client facing role withing the SAAS industry, preferably in the freight or logistics sector.In-Depth understanding of the freight industry, including knowledge of logistics operations, supply chain management, and related Software solutionsExcellent interpersonal and communication skills, with the ability to...

**We Want You**: Are you ready to unleash your operational superpowers and embark on an exciting journey? BET Software, the leading innovator in betting software solutions, is seeking an **Operational Support Specialist** to join our dynamic Team. If you're passionate about technology, love solving puzzles, and have a knack for keeping things running like a...

**We Want You**: **You Bring**: - 5-7 years’ experience in a commercial environment utilizing a high transaction database. - 5+years’ experience in PostgreSQL/MS SQL - all aspects. - Advanced SQL skills and query writing skills. - Advanced troubleshooting SQL skills. - Optimise queries and database performance through indexing, query tuning, and...

**We Want You**: **You Bring**: - Matric - Relevant qualification in IT: Computer Engineering or Software Programming (Degree or Diploma). - A minimum of 3+ years of experience in an Application Support environment. - Minimum 1-year experience with databases. - Minimum 1-year server/client-side languages. - Exposure and experience with monitoring tools such...

We Want You:Be part of a dynamic, energetic and supportive Team We are on the search for a Software Quality Analyst 2, who has a knack for executing and documenting the software development process and is actively involved with the test process improvement initiatives.You Bring: BSc, BCom and Ndip. ISTQB Foundation Certified (Advantageous) At least 3 years...

**We Want You**: Be part of a dynamic, energetic and supportive Team! We are on the search for a **Software Quality Analyst 2**, who has a knack for executing and documenting the software development process and is actively involved with the test process improvement initiatives. **You Bring**: - BSc, BCom and Ndip. - ISTQB Foundation Certified...

Your key job responsibilities as the Technical Support Analyst in Durban will include:Respond to requests for technical assistance in person, via phone, electronically Diagnose and resolve technical hardware and software issues Research questions using available information resources Advise user on appropriate action Follow standard help desk procedures Log...

**Responsibilities**: - Microsoft 365 Setup of Mail, SharePoint, OneDrive - Setup of client machines - Desktop/Laptop Support - Identify and troubleshoot hardware and software issues, both remotely and in person, delivering technical resolutions as they arise and identifying root causes - Maintain a service desk ticketing system, logging, monitoring and...

BeBee Professionals is looking for a Technical Support Engineer to join our team in Durban.The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and providing technical advice and guidance.The ideal candidate should have: A degree in Computer Science, Information...

BeBee Professionals is looking for a Technical Support Analyst to join our team in Durban.The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and providing technical advice and guidance.The ideal candidate should have: A degree in Computer Science, Information...

**We Want You**: **You Bring**: - 3 years’ experience in Contact Centre operations. - Experience in managing dialer software. - Experience with workforce management and scheduling. - Advanced experience in MS Excel/Word/PowerPoint. - Commercial experience related to Agreements. - Diploma/Degree (advantageous). - Management of Interactive Voice Recorder...

**We Want You**: **You Bring**: - Required relevant qualifications in IT or A+, N+ certification from a recognized institution. - At least +3 years’ experience in a Service Desk/Helpdesk environment, infrastructure remote support. - Exposure and experience within an IT Helpdesk service desk. - Degree or Diploma in Information Technology (advantageous). -...

We Want You:You Bring: Required relevant qualifications in IT or A+, N+ certification from a recognized institution. At least +3 years' experience in a Service Desk/Helpdesk environment, infrastructure remote support. Exposure and experience within an IT Helpdesk service desk. Degree or Diploma in Information Technology (advantageous). CompTIA A+, N+...

A good understanding of Windows OS & Mac OS. The ability to problem solve on the spot & spec custom solutions. Providing technical support remotely & onsite. **Salary**: From R10,000.00 per month Ability to commute/relocate: - Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required) **Education**: - Diploma...

Job Title**:CaseWare Sofware Support** Reports to**:Partner** Location**:PKF Durban - Umhlanga** The majority of the role is supporting audit staff in their use of audit and drafting software to efficiently complete engagements varying from Compilations, Independent Reviews to Audits. **GENERAL DUTIES AND RESPONSIBILITES** Functions that are included in...

**We Want You**: **You Bring**: - Relevant information technology qualification. - A minimum of 1 Year of experience in IT Helpdesk environment. - A+ or N+ certification (advantageous). - ITIL Foundation certification (advantageous). **What You’ll Do**: **Technical support** - Technical support for all Level 1 IT Helpdesk services. - Management of ITSM...

KZN's award winning Vodacom Franchise Dealer with 12 Retail stores is looking for dynamic Technical Support Consultants for our Vodacom Store in Workshop and BluffWe are looking for experienced, self motivated and customer orientated Technical Support consultant to foster efficient sales and after sales service.As part of our Group strategy and playing a...

KZN's award winning Vodacom Franchise Dealer with 11 Retail stores is looking for dynamic Technical Support Consultants for our Vodacom Stores in Westwood and Bluff.We are looking for experienced, self motivated and customer orientated Technical Support consultant to foster efficient sales and after sales service.As part of our Group strategy and playing a...

KZN’s award winning Vodacom Franchise Dealer with 11 Retail stores is looking for dynamic Technical Support Consultants for our Vodacom Stores in Westwood and Bluff. We are looking for experienced, self motivated and customer orientated Technical Support consultant to foster efficient sales and after sales service. As part of our Group strategy and...