Front of House

6 months ago


Sabi Sand Game Reserve, South Africa HotelJobs.co.za Full time

Kendrick Recruitment is thrilled to present an exciting opportunity for a dedicated Front of House / Receptionist to join the team at a prestigious luxury game lodge in the Sabi Sands Game Reserve. We are seeking a dynamic individual with a passion for hospitality and exceptional guest service skills.

**Location**: Sabi Sands
**Salary**: Dependent on Experience (DOE)
- Grade 12 qualification.
- Previous experience in front of house or lodge operations within a 4/5-star environment would be advantageous.
- Proficiency in computer usage, including familiarity with systems such as Pastel and Nightsbridge (or willingness to learn).
- Fluent in English, both verbal and written.
- Excellent telephone etiquette and communication skills.
- Professional appearance and demeanor with outstanding interpersonal skills.
- Valid driver's license.
- Friendly, outgoing personality with a genuine passion for the hospitality industry.
- Ability to work effectively within a team and uphold standards of efficiency and service excellence.
- Prioritize and manage tasks independently to ensure smooth front of house operations.
- Warmly welcome and host guests upon arrival.
- Perform general front of house and reception duties, including check-ins, check-outs, and guest enquiries.
- Assist with bar tending and hosting duties as required.
- Demonstrate good planning and organizational skills to maintain efficiency.
- Effectively handle guest enquiries and maintain positive customer relationships.

**Package on Offer**:

- Provident fund benefits after successful completion of a 3-month probationary period.
- Access to the company's Learner Management System, offering a wide range of short courses and certificates for personal and professional development.


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