Banquetting Co-ordinator

2 weeks ago


Cape Town, South Africa HotelJobs.co.za Full time

**Banquetting Co Ordinator for this Destination Hotel on the Atlantic Seaboard**

To support the food and beverage team by managing and coordinating the outlet reservations and affiliated administrative

tasks.

**E**MPLOYEE **V**ALUE **P**ROPOSITION**:
basis as part of a highly effective team; whilst operating within clearly defined standards and expectations; where your

specialist banqueting coordination expertise can be recognised. Reporting to the Groups and Events management where your actions and input will directly affect department profitibility

**M**INIMUM **E**XPERIENCE AND **Q**UALIFICATION **R**EQUIRED**:
**Grade 12**

**2 years food and beverage experience event coordination experience in a high end 5 STAR environment**

**Computer literate with working knowledge of Microsoft Office Outlook, Opera, Micros, Word and Excel**

**Highly presentable**

**Excellent command of the English language with solid verbal and written communication skills**

**Able to work flexible hours including weekends and public holidays**

**ADVANTAGEOUS EXPERIENCE AND QUALIFICATION DESIRED**:
**Hospitality Diploma**

**Restaurant hosting or floor management experience**

**KEY PERFORMANCE OBJECTIVES**:
**Representing company policy in all daily interactions with clients and staff, strong attention to detail and to concise and consistent work performance**

**Creatively seeking opportunities to surprise and delight our guests by actively listening to them and building positive relationships and emotional connections**

**Working together with your manager and team to be as effective and productive as possible by accepting**

**Constructive feedback and embracing all training and development opportunities made available to you**

**Work alongside the F&B revenue and reservations team to maximising revenue generating opportunities,**

**Whilst enhancing the guest service experience, in accordance with company Standards**

**Coordinating and handling private functions and events within food and beverage outlets and conference**

**rooms.**

**Coordinating and handling all special occasion enquiries and bookings; e.g. Valentine’s Day; Mothers’**

**Day etc.**

**Assist with printing and preparing function sheets, floor plans and event stationery, including menus.**

**Supporting and assisting the promotion of the various Food and Beverage outlets.**

**Tracking and reconciling food and beverage covers and average spends.**

**Coordinating all food and beverage related guest special requests**

**Capturing all guest data relating to guest details and comments - profiles**

**Do site inspection with agents**

**Assist with restaurant reservations when necessary**

**Report on business on the books and prepare weekly revenue report for the events and conferences**

**Ensure that all menus and beverage lists that are sent to clients are price checked regularly**

**Ensure that all events advertised on the website are current and correct



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