Food and Beverage Supervisor

2 weeks ago

Cape Town, South Africa Marriott International, Inc Full time

**Job Number** 22213122

**Job Category** Food and Beverage & Culinary

**Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**Function**

Reporting to the Food & Beverage Manager, the successful incumbent will be responsible to perform administrative related tasks as well as support the Food & Beverage operations as per operational requirements, whilst maintaining the quality and standards of the Westin Cape Town Hotel in accordance with Marriott International Policies and Procedures within a pressurized environment

**Required Experience & Qualifications**
- Recognized Hospitality qualification
- At least two years’ experience in a similar role within a Food & Beverage operations hotel environment
- Professional disposition and positive attitude
- Ability to work within a pressurized environment
- Proactive, self-motivated Individual with good professional work ethic.
- Good interpersonal skills and communication, guest centric
- Excellent communication and interpersonal skills.
- Strong planning and organizing skills
- Good conflict resolution and problem-solving skills
- Attention to detail and strong administrative skills
- Results and deadline driven
- Ability to work methodical and systematic
- Ability to use Initiative and be proactive
- Ability to work without supervision and within a team
- Diligence, attention to detail and proactive with the ability to use initiative and work unsupervised is essential.
- Ability to converse and speak the English language in a professional manner.
- Strong verbal and writing skills
- Good understanding of the Food & Beverage operational environment
- Experience with OE stock takes procedure
- Knowledge of food & beverage hygiene standards and diligence reporting

**Key Responsibilities**
- Recognized Hospitality qualification
- At least two years’ experience in a similar role within a Food & Beverage operations hotel environment
- Professional disposition and positive attitude
- Ability to work within a pressurized environment
- Proactive, self-motivated Individual with good professional work ethic.
- Good interpersonal skills and communication, guest centric
- Excellent communication and interpersonal skills.
- Strong planning and organizing skills
- Good conflict resolution and problem-solving skills
- Attention to detail and strong administrative skills
- Results and deadline driven
- Ability to work methodical and systematic
- Ability to use Initiative and be proactive
- Ability to work without supervision and within a team
- Diligence, attention to detail and proactive with the ability to use initiative and work unsupervised is essential.
- Ability to converse and speak the English language in a professional manner.
- Strong verbal and writing skills
- Good understanding of the Food & Beverage operational environment
- Experience with OE stock takes procedure
- Knowledge of food & beverage hygiene standards and diligence reporting
- Responsible for providing administrative support for F&B operations.
- Deliver an excellent Guest and Member experience.
- Provide accurate verbal and written translation as and when needed in dealing with various situations with Associates, Guests, and Suppliers
- Assist with menu translation, design, and printing for all outlets and banquet.
- Assess quality control and adhere to service standards
- Assist with Human resource administration - payroll procedure, casual productivity, trainee internships, uniform controls
- Assist with collating and maintaining training registers and files to ensure compliance with audit requirements
- Assist F&B Operations when needed in delivering exceptional guest services.
- Maintain strictest confidentiality at all times on all matters.
- Maintain and co-ordinate learning and development and Health and safety files
- Administer and support of workplace policies and procedures.
- Practices and ensure the adherence of Health, Safety and Fire regulations
- Assist the F & B Management in tracking of all active projects
- Ensure all operational administration is kept current, planning and delegation of duties is successfully executed.
- Gathering, collating, recording and filing of all correspondence - internal and external.
- Assist with the communication, collaboration and planning with all relevant parties.
- Assist in other duties as and when assigned to within the F & B operation.
- Record, collate and filing of all internal / external correspondence - Minutes of meetings, daily and function meetings, price updates and order sheets, diligence recording, training records and general filing.
- Assist in other duties as and when assigned to within the Food & Beverage operation
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committe

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