Helpdesk Support Agent

**Purpose of the Role** The Helpdesk team is expanding, and we require an individual who can act as a first escalation point for issues that require further investigation from both internal and external entities. Once received, Helpdesk support will gather information, investigate and attempt to resolve an issue before escalating to the next resolver if...

Moonspin is proud to offer industry leading Customer Service, Risk/Fraud and Tech Development services to our international client base. Our expertise lies in delivering world class multilingual customer support 24/7, maintaining strict Risk/Fraud processes and developing state of the art technological designs and features. We hire experienced top talent...

Moonspin is proud to offer industry-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state-of-the-art technological designs and features. We hire experienced top talented...

**Transfer Agent (JB2606)**: Century City, Cape Town, Western Cape - Customer Service - Call Centre/Admin Support Agent (JB2606) Century City, Cape Town R5000 - R6000 per month Educational requirements Grade 12 1-3 years previous customer service experience preferably in an omnichannel environment Understanding of the student journey in distance...

Century City, Cape Town, Western Cape - Customer Service - Call Centre/Admin Support Agent (JB2606) Century City, Cape Town R5000 - R6000 per month Educational requirements Grade 12 1-3 years previous customer service experience preferably in an omnichannel environment Understanding of the student journey in distance education Duties and...

**Primary Role** The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional...

Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. Role...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

**Main Purpose of the Job**: The Customer Service Department currently has a vacancy for the Order Fulfillment Contact Agent reporting to the Fulfillment Team Manager, who will be responsible for providing sales administrative and customer support. **Job Output**: - Provide administrative support to the Sales Contact Centre Team, to meet minimum...

Western Cape, Century City - Monthly Cost To Company (Market related) One of our clients in the Healthcare Industry has a vacancy available for a dynamic and multilingual individual to join their call center team in Cape Town. As a Call Center Agent, you will be a crucial link between our customers and our cutting-edge medical scheme app. This is a 12 month...

Company Description Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education...

**Job description** IDM Motor and Home is seeking short term insurance policy service agents to contribute to our company’s continued success. If you have a solid background in insurance industry, we want to hear from you! **Desired Experience & Qualification** - Must have previous experience in the short-term insurance policy services with a proven...

**Who we are** We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At DGC, we have over 130 talented employees around the world who all share some common traits: integrity, a thirst to succeed, a need for excellence and a relentless focus on creating loyalty beyond reason by...

**Role Overview: Technical Support Co-ordinator** **Job Overview**: The IT Support Co-ordinator is responsible for providing technical support to end-users, maintaining IT systems and infrastructure, and ensuring efficient operation of the helpdesk. This role involves troubleshooting hardware and software issues, managing user accounts, and coordinating...

**Purpose of Role**: The role of a Technician is to diagnose, repair and maintain hardware, network and software components, to build and maintain updated and efficient computer systems and networks to optimize the role of technology on the business. **Duties and Responsibilities**: - Setting up workstations, computers and necessary peripheral devices...

Our Flightsite team is looking for an experienced **National Network Consultant**!** The purpose of this role is to create travel entrepreneurs, by supporting signed-up agents, to become transactional. The role includes contacting agents regularly to obtain feedback from them, as well as assisting agents with any challenges or queries they may have...

We are looking for an experienced **National Network Consultant**!** The purpose of this role is to create travel entrepreneurs, by supporting signed-up agents, to become transactional. The role includes contacting agents regularly to obtain feedback from them, as well as assisting agents with any challenges or queries they may have regarding the system or...

Direct Independent Brokers is seeking Quality Assessors for our Insurance Sales Department to commence ASAP. This role will be reporting directly to the QA Manager. **ESSENTIAL REQUIREMENTS**: Matric (Grade 12) Criminal clear Previous Call Centre / QA / Insurance experience is highly preferred Vernacular positions - Sotho Tswana and Zulu languages...

Position: Installation Support Agent Commencement: Immediately Contract: Full-time Work hours: Monday - Sunday. Flexible hours & shifts. Shift times may change and are dependent on operational requirements. Work hours include working every second weekend. Location: Cape Town. South Africa Remuneration: Commensurate with qualifications and experience Role...

**Training Outbound Call Centre Sales Agents** Important points to take note of: - **HYBRID OFFICE based in Century City, Cape Town**: - **OWN equipment required **_**(Please see requirements below)**_ - **Salary highly negotiable based on experience and to be discussed in interview.** In this role, you'll be responsible for scheduling and conducting...