Procument Officer Global Grade 09

**Key Output** - Understand category strategies and sourcing plans to support their regional execution - Ensure a full understanding of regional buying needs - Identify future supply and/or demand issues to ensure a proactive and effective response - Provide intelligence on potential or existing issues - Check accuracy of PR data - Where contracts are not in...

**Key Output** - To lead and manage the team conducting a specific parts process, while meeting departmental objectives and delivering on all customer parts needs and expectations. - Deliver customer service according to position relevant KPI's (as per Balanced Scorecard, SLA's, MARC site or EMP contractual terms or CSA's) while meeting departmental...

**Key Output** - Prepare quotes, invoices and plan all maintenance work on SAP / CRM. - Perform procurement functions. - Prepare reports as required. - Prepare and oversee proposals to customers. - Assist with warranty resolution. - Attend site meetings, customer meetings and other relevant meetings when required. - Provide technical support to customers. -...

**Key Output** - Implementation and maintaining the quality ISO quality systems in Service Department. - Do quality system training within the Service Department. - Ensuring compliance of the quality system in Service Department. - Perform internal quality compliance audits. - Develop documentation within the quality system where required. - Perform internal...

**Key Output** - Implementation and maintaining the quality ISO quality systems in Service Department. - Do quality system training within the Service Department. - Ensuring compliance of the quality system in Service Department. - Perform internal quality compliance audits. - Develop documentation within the quality system where required. - Perform internal...

**Key Output** - Machine Inspections - Undercarriage Management - Blade/Bucket and bowl inspections - Machine downloads and reports on downloaded events **Qualification, Experience and Competencies** - Grade12 - Qualified diesel/earthmoving equipment mechanic (or equivalent qualification) - Three years Caterpillar experience as a mechanic - Sound business...

**Key Output** - Business plan /Account plan. - Forecasting. - Monitor your ongoing daily sales of labour and part. - Follow-up on quotes from service department on completed jobs. - WIP. - Follow-up on outstanding orders from customer’s purchase and stores department. - Sort out debtor queries on a weekly basis to prevent aging - P&S Debtors. - Monitor...

**Key Output** - Business plan /Account plan. - Forecasting. - Monitor your ongoing daily sales of labour and part. - Follow-up on quotes from service department on completed jobs. - WIP. - Follow-up on outstanding orders from customer's purchase and stores department. - Sort out debtor queries on a weekly basis to prevent aging - P&S Debtors. - Monitor and...

Advert Reference: P13801 Senior Admin Officer - Middelburg Job Title: Senior Admin Officer - Middelburg - Closing Date: 2024/09/22 - Position Available From: 2024-09-14 - Area: Middelburg - Actual Place Of Work: Middelburg - Position Type: Full-Time Flexible Work Week - Weekly Hours: 45 - Time Conditions: 5 day Work Week (South Africa) - Purpose of...

**Key Outputs** - Technical expert investigating and reporting on and resolution of product issues in collaboration with Service Engineering, ensuring product health and delivering end user acceptance at lower cost. - Ensure improved product health for all products in area of responsibility - Provide support for new product introduction - Present product...

**Key Output** - Ensure improved product health for all products in area of responsibility. - Provide support for new product introduction. - Present product issues to management. - Compile informative product issue reports and address to Service Engineering and management. - Provide expert technical support for Warranty resolution and 1 hour training...

**Key Outputs** - Ensure improved product health for all products in area of responsibility - Provide support for new product introduction - Present product issues to management - Compile informative product issue reports and address to Service Engineering and management - Provide expert technical support for Warranty resolution and 1 hour training...

**Key Output** - Respond to internal and external telephonic customer requests and queries received through the switchboard. - Politely and professionally receive and attend to all visitors. - Greets visitors, handles incoming calls and performs general administrative duties. - Assist other administrative staff with overflow work, including but not limited...

**Key Output** - Machine bores to OEM and customer requirements - Produce accurate customer service reports - Inspect and evaluate parts according to re-usability guidelines - Prepare parts lists for machining - Ensure safe work practice and Contamination control - Service, maintain and repair earthmoving equipment - Ensure professional quality workmanship...

**Key Output** - Machine bores to OEM and customer requirements - Produce accurate customer service reports - Inspect and evaluate parts according to re-usability guidelines - Prepare parts lists for machining - Ensure safe work practice and Contamination control - Service, maintain and repair earthmoving equipment - Ensure professional quality workmanship...

**Key Output** - Technical expert investigating and reporting on and resolution of product issues in collaboration with Service Engineering, ensuring product health and delivering end user acceptance at lower cost. - Ensure improved product health for all products in area of responsibility. - Provide support for new product introduction. - Present product...

**Key Output** - Inspect Heavy Earthmoving Products - Perform basic troubleshooting, testing, maintenance, and repairs - Remove and install components in a workshop or on customer sites - Order Parts - Control own administration (service reports, labour booking, parts returned, expenses, etc. - Compile accurate customer machine analysis and reports including...

**Key Outputs** - Achieve warranty balanced score card targets and KPI’s - Control cost effectively on all types of warranty claims - Control suspense and debtors accounts effectively - Effective communication - Approve and process warranty claims and payments - Provide expert technical support for warranty resolution - Provide feedback on warranty issues...

**Key Outputs** - Achieve warranty balanced score card targets and KPI's - Control cost effectively on all types of warranty claims - Control suspense and debtors accounts effectively - Effective communication - Approve and process warranty claims and payments - Provide expert technical support for warranty resolution - Provide feedback on warranty issues to...

**Key Output** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI’s) - Effectively control cost centre expenses and work in progress (WIP) - Effective communication - Resolve internal and External customer queries - Internal and External audits - Safety - Back to Back CS...